Delay in audio playout when calling Auto Atendant RRS feed

  • Question

  • Has anyone run into this before, we are experiencing a delay in EUM playing out the audio for Auto Attendant and Hunt Pilot. 

    We see the call connect and are sending RTP to EUM but EUM is not sending RTP for about 20 seconds

    Calling a Subscriber's voicemail box we do not get the issue.

    Friday, April 7, 2017 4:19 PM

All replies

  • Jeff,

    We are experiencing the same issue with certain users/phones.  Precisely 20 seconds - you can even see the events and correlate timestamp from eventvwr.

    Have you figured out the problem and a solution?

    Thanks, Lyle sends...

    Wednesday, June 28, 2017 2:00 PM