NAS drive showing in Network explorer but none of the files within it


  • Hi

    I have a NAS drive connected to my wifi router via ethernet cable.

    In the Network explorer on my laptop running Windows 7 I can see the drive with the triangle next to it to expand.

    However when I hit the triangle to open the NAS drive, none of the folders are visible anymore and I am not prompted for user name and password as I was before?
    Wednesday, June 27, 2018 9:51 AM

All replies

  • Hi,

    Check the two steps below if they are helpful.

    You could try to disconnect the drive letter and re-map the drive letter to the UNC. 

    Disconnect share first

    net use P: \\Server\Share /disconnect

    reconnect to share

    net use P: \\Server\Share /presistent:yes

    Or you could check the registry below.



    If you can’t find it, you could create it.

    Hope it will be helpful to you

    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact

    Thursday, June 28, 2018 8:45 AM
  • Hi Thanks

    Where do I enter the command for the disconnect?


    Saturday, June 30, 2018 2:06 PM
  • Sorry I am not technical I have no clue where I am supposed to enter this information?

    Tuesday, July 3, 2018 11:05 PM