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Notifications for Office365 on Android Not Working RRS feed

  • Question

  • Hi,

    the authenticator app doesn't get Office365 notifications. Not only is there no push notifications it also doesn't find it if I search for notifications manually.

    Both works fine with a regular Microsoft account so it's not a rights issue.

    Regards,

    Stefan

    Friday, July 28, 2017 8:13 AM

All replies

  • Hi Stefan,

    You can’t get the notifications for office365 account on Azure, have you try to use the code to login, does that work?

    If that code does not work? Maybe we should delete it from the accounts list, and re-add it to Microsoft Authenticator App.

    As we know, if we add this account to this mobile, then add this account to another mobile, the old mobile will not get the notifications, and the code will not work.

    We can follow this article to re-add this account to your Microsoft Authenticator App.

    Best regards,

    Jason


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Friday, July 28, 2017 9:36 AM
  • Hi,

    Just want to confirm the current situations.

    Please feel free to let us know if you need further assistance.

    Best regards,
    Jason Ye

    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Tuesday, August 1, 2017 6:00 AM