install office(64) instead of 32-bit

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  You can install 32bit and 64 bit application in 64bit operating systems. However you cannot install 64bit application in 32bit operating system. There is an KB article which describes how to uninstall Office correctly. If you have 64bit operating system, then uninstall 32bit Office correctly and install 64bit Office instead. Unless you have any special reason for 64bit Office, the 32bit will work better.

  You have place your problem into wrong forum. Office forum would be better fit.

  It is a good habit to publish errors and warnings from Event log to provide more detailed information for analysis.

  Regards

  Milos

  
  

  • Proposed as answer by Yolanda Zhu Monday, February 9, 2015 10:26 AM
  • Edited by Milos Puchta Monday, February 9, 2015 9:44 PM typo
  • Marked as answer by Yolanda Zhu Tuesday, February 10, 2015 2:43 AM

  Monday, January 26, 2015 8:03 PM
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  Hi abdhullah,

  What is the present office version ? What is the system architecture ?Just as Milos said we can`t install a 64 bit software in a 32 bit system .

  Please check the following link and try the fix it tool in it according to your symptom .

  How to uninstall Office 2003, Office 2007 or Office 2010 suites if you cannot uninstall it from Control Panel?
  http://support.microsoft.com/kb/971179

  How to uninstall Office 2013 or Office 365
  http://support.microsoft.com/kb/2739501

  For more information about installing issue ,it is recommended to post the case in our office forum.

  https://social.technet.microsoft.com/Forums/office/en-US/home?category=officeitpro

  Best regards

  
  
  

  • Edited by MeipoXuMicrosoft contingent staff Wednesday, January 28, 2015 6:33 AM
  • Proposed as answer by Yolanda Zhu Monday, February 9, 2015 10:26 AM
  • Marked as answer by Yolanda Zhu Tuesday, February 10, 2015 2:43 AM

  Wednesday, January 28, 2015 6:25 AM