locked
RSAT SMTP Server Tools won't install on Windows 7 RRS feed

  • Question

  • we tried to download and install the Remote Server Administration Tools (kb958830)

    on Windows 7 x64

    the install seemed to go through successfully, and we followed the instructions to open

    control panel..programs..programs and features..turn windows features on or off..

    then clicked down through the tree view to

    remote server administration tools..feature administration tools..smtp server tools

    and enabled the smtp server tools.  click ok, and it computes for a while, without error, but no joy.

    no errorlog no message, nothing.  no smtpsvc or smtp virtual server under iis either. 

    has anybody else tried this?  any idea what we are doing wrong?

    thanks!

     

    Thursday, October 7, 2010 6:33 PM

Answers

  • Hi, please to reinstall RSAT:

     

    Remove:

    1. Click Start, click Control Panel, and then click Uninstall a program in the Programs area.
    2. Click View installed updates.
    3. Select Update for Microsoft Windows (958830).
    4. Click Uninstall.

     

    Note: You must be either a member of the Administrators group on the computer from which you want to remove the Administration Tools pack, or you must be logged on to the computer by using the built-in Administrator account.

     

    Before reinstalling this KB, try enabling SMTP server tools in Clean Boot. Also try enabling other tools first and then enable it.

     

    If it does not work, check manually install method:

     

    http://support.microsoft.com/kb/941314

     

     

    Then reinstall the tool. Before installing, I suggest that you temporary disable the anti-virus and firewall.

     

    1. On a computer that is running the Beta release of Windows 7, download the Remote Server Administration Tools for Windows 7 package from the Microsoft Download Center.

    2. Open the folder into which the package downloaded, and double-click the package to unpack it, and then start the Remote Server Administration Tools for Windows 7 Setup Wizard.

    Important: You must accept the License Terms and Limited Warranty to start to install the Administration Tools pack.

    3. Complete all the steps that you must follow by the wizard, and then click Finish to exit the wizard when installation is completed.

    4. Click Start, click Control Panel, and then click Programs.

    5. In the Programs and Features area, click Turn Windows features on or off.

    6. If you are prompted by User Account Control to enable the Windows Features dialog box to open, click Continue.

    7. In the Windows Features dialog box, expand Remote Server Administration Tools.

    8. Select the remote management tools that you want to install.

    9. Click OK.

    10. Configure the Start menu to display the Administration Tools shortcut.

    • Right-click Start, and then click Properties.

    • On the Start Menu tab, click Customize.

    • In the Customize Start Menu dialog box, scroll down to System Administrative Tools, and then select Display on the All Programs menu and the Start menu. Click OK. Shortcuts for snap-ins installed by Remote Server Administration Tools for Windows 7 are added to the Administrative Tools list on the Start menu.

     

    Hope it helps.

     

     

    Regards,

    Leo   Huang


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Marked as answer by Leo Huang Thursday, October 14, 2010 6:05 AM
    Monday, October 11, 2010 5:18 AM

All replies

  • Hi, please to reinstall RSAT:

     

    Remove:

    1. Click Start, click Control Panel, and then click Uninstall a program in the Programs area.
    2. Click View installed updates.
    3. Select Update for Microsoft Windows (958830).
    4. Click Uninstall.

     

    Note: You must be either a member of the Administrators group on the computer from which you want to remove the Administration Tools pack, or you must be logged on to the computer by using the built-in Administrator account.

     

    Before reinstalling this KB, try enabling SMTP server tools in Clean Boot. Also try enabling other tools first and then enable it.

     

    If it does not work, check manually install method:

     

    http://support.microsoft.com/kb/941314

     

     

    Then reinstall the tool. Before installing, I suggest that you temporary disable the anti-virus and firewall.

     

    1. On a computer that is running the Beta release of Windows 7, download the Remote Server Administration Tools for Windows 7 package from the Microsoft Download Center.

    2. Open the folder into which the package downloaded, and double-click the package to unpack it, and then start the Remote Server Administration Tools for Windows 7 Setup Wizard.

    Important: You must accept the License Terms and Limited Warranty to start to install the Administration Tools pack.

    3. Complete all the steps that you must follow by the wizard, and then click Finish to exit the wizard when installation is completed.

    4. Click Start, click Control Panel, and then click Programs.

    5. In the Programs and Features area, click Turn Windows features on or off.

    6. If you are prompted by User Account Control to enable the Windows Features dialog box to open, click Continue.

    7. In the Windows Features dialog box, expand Remote Server Administration Tools.

    8. Select the remote management tools that you want to install.

    9. Click OK.

    10. Configure the Start menu to display the Administration Tools shortcut.

    • Right-click Start, and then click Properties.

    • On the Start Menu tab, click Customize.

    • In the Customize Start Menu dialog box, scroll down to System Administrative Tools, and then select Display on the All Programs menu and the Start menu. Click OK. Shortcuts for snap-ins installed by Remote Server Administration Tools for Windows 7 are added to the Administrative Tools list on the Start menu.

     

    Hope it helps.

     

     

    Regards,

    Leo   Huang


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Marked as answer by Leo Huang Thursday, October 14, 2010 6:05 AM
    Monday, October 11, 2010 5:18 AM
  • Hi, Leo.  Thanks for your reply.

    We did try enabling smtp server on a clean boot windows 7 system.

    We also tried installing other services from the Remote Server Administration Tools in addition to the smtp server tools.

    after studying the system, we found the smtpsvc.inf did get laid down, but smtpsvc.dll is not laid down and the smtp service never got created.  nor can we create it manually without the dll at hand.

     

    Thursday, October 14, 2010 2:07 PM
  • did you get this to work.  i have not had any luck with it.  i am not even sure where i should be looking for smtp server after i enable it from the windows features.  it is not in administrative tools.  thanks

    Tuesday, January 24, 2012 8:02 PM
  • no, never did get this to work, and we gave up.

    we wound up deploying exchange server instead.

     

    Tuesday, January 24, 2012 8:10 PM