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skydrive pro only syncing folders not files RRS feed

  • Question

  • Hi have synced my skydrive pro client but only the folders sync. The files within the folders do not sync. Has anyone had this issue before?

    Thanks

    Paul

    • Edited by Paul Shackleton Thursday, August 29, 2013 11:44 AM fixed connection error
    Thursday, August 29, 2013 10:16 AM

Answers

  • Hi,

    1. Temporarily disable the security programs on your computer and see how it works.

    2. You can clear the SkyDrive Pro cache by renaming the SPW folder in case unexpected problems occurs with the SPW folder %userprofile%\AppData\Local\Microsoft\Office\15.0.

    Note: All changes to cache files that are pending upload to a web server will be lost if you manually rename the cache.

    For details steps of clearing the SkyDrive Pro cache, check out this:

    http://www.alexandervanwynsberghe.be/issue-skydrive-doesnt-sync-anymore/

    Thanks.


    Tracy Cai
    TechNet Community Support

    • Marked as answer by tracycai Wednesday, September 4, 2013 10:45 AM
    Friday, August 30, 2013 3:27 PM