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PDF Files do not open from search results view RRS feed

  • Question

  • We have a folder with PDF files in it (about ~500 files). When the folder is viewed and the specific file is clicked, it opens as expected.

    However, when the file is searched for by name from the root of the doc library and found on the search results, it won't open from that screen. Right click ->Open does work though.

    User swears this is a change in behavior very recently, earlier one could open PDF files directly from search results.

    Thanks.

    Wednesday, April 24, 2019 1:33 PM

All replies

  • Hi sanimesa,

    I reproduced your issue successfully, we cannot open the pdf files in search results when clicking it directly. It seems to be a bug in the recent update of sharepoint online. As you mentioned, the workaround is right click-> Open.

    I suggest that you could new service request in the admin center to report the issue so that the engineer will help solve it ASAP.

    Best regards,

    Michael Han


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    SharePoint Server 2019 has been released, you can click here to download it.
    Click here to learn new features. Visit the dedicated forum to share, explore and talk to experts about SharePoint Server 2019.

    Thursday, April 25, 2019 4:10 AM
  • Hi,

    Updated: now this issue has been solved. PDF files can be opened in search results.

    Best Regards,

    Michael Han


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    SharePoint Server 2019 has been released, you can click here to download it.
    Click here to learn new features. Visit the dedicated forum to share, explore and talk to experts about SharePoint Server 2019.

    Thursday, May 9, 2019 3:02 AM