locked
ProClarity 6.3, SP2 install issue RRS feed

  • Question

  • Hello,

    When we attempt a silent install of ProClarity 6.3 via BigFix to multiple users we are getting this msg: 1: ALLUSERS property is not 1 - this MSM cannot be used for a per-user or fallback-to-per-user install.  When attempting to manually install ProClarity 6.3 we find that the 'Customer Information' screen is blank and the appropriate setting cannot be chosen - which causes the issue previously mentioned.

    Help!

    Jay
    Friday, May 22, 2009 5:38 PM

All replies

  • I'm not familiar with this issue in the install, but does it happen on multiple machines when attempting a manual install?  Can you send a screenshot?  If you don't have another option, you can upload screenshots to something like http://skydrive.live.com and provide a URL in your post.
    Microsoft ProClarity | This posting is provided "AS IS" with no warranties, and confers no rights.
    Thursday, May 28, 2009 11:26 PM
  • Thanks Ben.  We have decided to elevate this and have opened a ticket through our MSDN subscription.

    Appeciate your response,
    Jay
    Tuesday, June 2, 2009 1:46 PM