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    Hi,
    We have been using APP-V 5 SP2 but around 15-25 reported cases every day are being reported
    that explorer.exe does not run and users get a blank screen.

    The error in the logs say :

    The virtual application 'C:\Windows\Explorer.EXE' could not be started because the App-V Subsystem 'Virtual Environment' could not be initialized. {error: 0x8AD00B2A-0x8007054F}

    The virtual application 'C:\Windows\Explorer.EXE' could not be started because the App-V Subsystem 'Virtual Objects' could not be initialized. {error: 0x48B0080A-0x40007}

    The virtual application 'C:\Windows\Explorer.EXE' could not be started because the App-V Subsystem 'Virtual COM' could not be initialized. {error: 0x44F0232A-0x8007054F}

    The virtual application 'C:\Windows\Explorer.EXE' could not be started because the App-V Subsystem 'Virtual Shell' could not be initialized. {error: 0xC701525-0x54F}

    The virtual application 'C:\Windows\Explorer.EXE' could not be started because the App-V Subsystem 'Virtual Filesystem' could not be initialized. {error: 0x6740080A-0x20002}

    The virtual application 'C:\Windows\Explorer.EXE' could not be started because the App-V Subsystem 'Registry Staging' could not be initialized. {error: 0x78A00A0A-0xA0005}

    Can someone point me in the right direction to find a solution to minimize the impact this is having.

    best regards, Valdi Hafdal

    Thursday, April 10, 2014 10:50 AM

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    What packages do you have that include shortcuts to EXPLORER.EXE?

    Have you configured RunVirtual to launch a package that includes EXPLORER.EXE?


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    This forum post is my own opinion and does not necessarily reflect the opinion or view of my employer, Microsoft, its employees, or other MVPs.

    Twitter: @stealthpuppy | Blog: stealthpuppy.com | The Definitive Guide to Delivering Microsoft Office with App-V

    Thursday, April 10, 2014 1:40 PM
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    Hi,
    This is a list of application we have but only one is published globally and that is Office 2013

    Name                          IsPublishedToUser    IsPublishedGlobally              IsLoading            UserPending                  InUse
    ----                          -----------------    -------------------              ---------            -----------                  -----
    Word Viewer 2007                          False                  False                  False                  False                  False
    Mozilla Firefox esr                       False                  False                  False                  False                  False
    FoxIt Reader                              False                  False                  False                  False                  False
    FoxIt Reader                              False                  False                  False                  False                  False
    Excel Viewer 2007                         False                  False                  False                  False                  False
    Notepad ++                                 True                  False                  False                  False                  False
    Google Chrome                              True                  False                  False                  False                  False
    TimeXtender 2014                          False                  False                  False                  False                  False
    7-Zip                                     False                  False                  False                  False                  False
    Adobe Reader XI                            True                  False                  False                  False                  False
    Microsoft Office 15 ...                    True                   True                  False                  False                   True
    System Center Virtua...                    True                  False                  False                  False                  False
    Smart Inspect Consol...                    True                  False                  False                  False                  False
    Libre Office 4.1                          False                  False                  False                  False                  False

    [Registry]

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\AppV\Client\RunVirtual

    Has nothing defined in it!

    The users needs to CTRL+ALT+END
    Log off and log on again and then he gets his desktop.

    best regards, Valdi Hafdal

    Thursday, April 10, 2014 1:59 PM
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    Hello,

    1. Remove all packages

    2. Add them one-by-one and determine which one causes the issue

    3. Investigate that package

    Nicke Källén | The Knack| Twitter: @Znackattack

    Thursday, April 10, 2014 5:02 PM