KMS activation of office 2010 RRS feed

  • Question

  • after following several Microsoft KB, we have narrowed down our kms office activation error to the following error:

    The Software Protection Service determined that the specified Key Management Service (KMS) cannot be used.  KMS client Mismatch between the KMS client and the KMS host. This error occurs when a KMS client contacts a KMS host that cannot activate the client software. This can be common in mixed environments that contain application and operating system-specific KMS hosts, for example.

    unfortunately Microsoft does not provide a resolution for this or any tips.

    just as an fyi windows is activating fine, it just seems to fail on office.

    Wednesday, November 18, 2015 8:04 PM


  • Are you using a Windows KMShost, for co-hosting Office KMShost?

    Have you installed the Office2010 VLpack (update/patch), and installed/added the Office2010 KMShost product key on that host?

    on the Office2010 KMShost, you can display all current KMShost licensing status information; (or pipe into a text file like this)

    [elevated/admin console CMD prompt]

    c:\windows\system32>cscript slmgr.vbs /dlv all > c:\windows\temp\slmout.txt

    Does the output show the correctly licensed and activated Office2010 KMShost feature?

    reference: http://social.technet.microsoft.com/wiki/contents/articles/22510.volume-activation-kms-mak-adba-avma.aspx

    Don [doesn't work for MSFT, and they're probably glad about that ;]

    • Edited by DonPick Wednesday, November 18, 2015 8:47 PM add link
    • Proposed as answer by George123345 Thursday, November 19, 2015 1:35 AM
    • Marked as answer by George123345 Tuesday, December 1, 2015 7:03 AM
    Wednesday, November 18, 2015 8:45 PM