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FILE EXPLORER CRASHES OR CLOSE FREQUENTLY SO CAN'T USE WINDOWS PC RRS feed

  • Question

  • Windows Hello for Business provisioning will not be launched. 
    Device is AAD joined ( AADJ or DJ++ ): Not Tested 
    User has logged on with AAD credentials: No 
    Windows Hello for Business policy is enabled: Not Tested 
    Local computer meets Windows hello for business hardware requirements: Not Tested 
    User is not connected to the machine via Remote Desknbsp;
    User certificate for on premise auth policy is enabled: Not Tested 
    Machine is governed by none policy. 


    Faulting application name: explorer.exe, version: 10.0.15063.447, time stamp: 0x951324bb
    Faulting module name: PerformanceMonitor.dll, version: 0.0.0.0, time stamp: 0x5864e930
    Exception code: 0xc00000fd
    Fault offset: 0x00000000002ba7d5
    Faulting process id: 0x3344
    Faulting application start time: 0x01d3102fa6ba90de
    Faulting application path: C:\WINDOWS\System32\explorer.exe
    Faulting module path: C:\ProgramData\Microsoft\Performance\Monitor\PerformanceMonitor.dll
    Report Id: aa4a6b1b-75e7-4b61-a1db-0755e0c9c872
    Faulting package full name: 
    Faulting package-relative application ID: 

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    whats the problem?

    i can't' use my lap.

    when i open my lap anyway need to open file explorer but after a 5 second it crash/close

    so the above things may help you to find what happening....

    .. & tell me how can i use my Windows LAP... :(

    Tuesday, August 8, 2017 4:46 PM