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App-V / Exploer.exe hangs since move to SCCM RRS feed

  • Question

  • Hello Together

    Maybe somebody had the same problem as us, we imported our App-V apps into SCCM and since then some users have the Explorer.exe

    workflow:
    User logs in
    Explorer.exe disappears --> task manager -> to status inactive
    Start menu cannot be selected
    Computer is very slow
    If you do nothing it comes after 1-2 hours.

    Workaround:
    Fast Workaround -> Restart Exploer.exe + AppVService.
    Long-term Workaround -> Stop AppV-Service, delete all REG-Keys, delete everything under C:/ProgramData/App-V and restart the computer.

    We currently have Windows 10 - 1909 and 1803

    WinDBG --> win32u!NtUserWaitMessage+0x14:


    BR Endi

    Monday, November 2, 2020 7:31 AM

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