BEX error - Windows 7 office apps RRS feed

  • Question

  • When I try to open either Excel or Word - I am getting a BEX error (see below Excel example).

    I have ran a scan and fixed one virus. I have re-started computer and still get same error.

    Am unable to turn off DEP for these apps.

    Please advise.

    Problem signature:

      Problem Event Name: BEX

      Application Name: EXCEL.EXE

      Application Version: 15.0.4779.1001

      Application Timestamp: 564c29c9

      Fault Module Name: unknown

      Fault Module Version:

      Fault Module Timestamp: 00000000

      Exception Offset: 001ff170

      Exception Code: c0000005

      Exception Data: 00000008

      OS Version: 6.1.7601.

      Locale ID: 1033

    Additional information about the problem:

      LCID: 1033

      skulcid: 1033

    Thursday, December 31, 2015 7:24 PM


  • You will need to ask this question on the appropriate Windows or Office forum.  This category is specifically for TechNet Event, sorry we cannot help with this one in here.  My first guess would be to run a repair on the Office installation though. 
    Thursday, January 21, 2016 7:23 PM