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I used my old phones authenticator to authorise my logon - now my regular phone has grey'd out accounts RRS feed

  • Question

  • My old phone is IOS. I authenticated with it for the first time in ages.

    My android phone now has, amongst it's working google/adobe/facebook/github/sonicwall/etc. 2FA account grey'd out microsoft ones that don't respond to selection. I hear these are 'broker' accounts. What does that mean? I want them to work?

    any ideas? can i not have MSA on two different devices?


    Mark


    • Edited by techs uk Saturday, July 11, 2020 11:09 AM
    Saturday, July 11, 2020 11:08 AM