none
General Question about 24x7 Problem Resolution Support - Phone RRS feed

  • Question

  • Microsoft sent me a SA Benefits at a glance and says I have:

    27 - Total 24x7 Problem Resolution Support

    Does this mean I have support for:

    27 issues (from end to end - until resolved)?

    27 Hours?

    27 Days?

    I can't seem to find a clear answer on what the total of 27 means for my support.

    Friday, December 19, 2014 2:03 PM