Exchange 2010 RPC CAS won't start RRS feed

  • Question

  • This weekend Exchange 2010 stopped working with Outlook clients. Researching the problem I found out that the Exchange RPC Client Access Service is not starting. Looking at the event log this is what I get:

    Message: Failed to register service principal name ExchangeMDB. Failed with error code The specified account does not exist (1317).

    Source: MSExchangeRPC

    Event ID: 1002

    I already checked for ExchangeMDB and its is registered in AD pointing to the right box.

    Any ideas on how to solve this problem?

    Tuesday, December 20, 2011 4:32 PM

All replies

  • check the service and see if it's running under the local system account,
    Tuesday, December 20, 2011 6:35 PM
  • It's running under Network Service account, but even if I change to System account same thing happens.
    Tuesday, December 20, 2011 7:07 PM
  • What Exch Sp and RU are you on?

    You can try applying SP2.

    Tuesday, December 20, 2011 7:28 PM
  • Version is 14.01.0218.013.

    I will try to update the server to latest version.

    Is there a tool for exchange to try to set the right permissions for the computer account in AD in case something happened.



    • Edited by artlive Tuesday, December 20, 2011 8:13 PM
    Tuesday, December 20, 2011 8:09 PM
  • You can try applying SP2
    Tuesday, December 20, 2011 8:10 PM
  • I have applied SP2, but I'm still having the same error
    Wednesday, December 21, 2011 4:02 AM
  • Which your exchange roles install type?
    From Technet
    Wednesday, December 21, 2011 10:47 AM
  • Can you run setup /preparead
    Wednesday, December 21, 2011 10:52 AM
  • It has all the roles except UM which is not installed in the organization.
    This is a stand alone Exchange server running in a separate box from AD
    Wednesday, December 21, 2011 5:15 PM
  • sounds interesting, I'll try and see if this helps rebuilding any lost links.


    Wednesday, December 21, 2011 5:17 PM
  • Hi
      Do you have anything to update your issue ?

    Terence Yu

    TechNet Community Support

    Thursday, December 29, 2011 8:53 AM