locked
Do I need KB2687455? RRS feed

  • Question

  • I am running Office 2010 on a 64 bit computer.  Do I need to download "Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition" found in Windows Update?
    Monday, September 2, 2013 3:03 AM

Answers

  • Hi,

    In general, we'd recommend you install the latest updates. However, it largely depends on you. There are no any special prerequisites for installing this updates. You don't have to Office 2010 SP1 installed to install Office 2010 SP2.

    The detailed information about Office 2010 Service Pack 2, you could refer to the following article:

    Description of Office 2010 Service Pack 2

    http://support.microsoft.com/kb/2687455


    Karen Hu
    TechNet Community Support

    • Edited by Karen Hu Tuesday, September 3, 2013 6:54 AM update
    • Proposed as answer by Karen Hu Monday, September 9, 2013 1:45 AM
    • Marked as answer by Tony Chen CHN Thursday, September 12, 2013 1:50 PM
    Tuesday, September 3, 2013 6:53 AM

All replies

  • Hi,

    In general, we'd recommend you install the latest updates. However, it largely depends on you. There are no any special prerequisites for installing this updates. You don't have to Office 2010 SP1 installed to install Office 2010 SP2.

    The detailed information about Office 2010 Service Pack 2, you could refer to the following article:

    Description of Office 2010 Service Pack 2

    http://support.microsoft.com/kb/2687455


    Karen Hu
    TechNet Community Support

    • Edited by Karen Hu Tuesday, September 3, 2013 6:54 AM update
    • Proposed as answer by Karen Hu Monday, September 9, 2013 1:45 AM
    • Marked as answer by Tony Chen CHN Thursday, September 12, 2013 1:50 PM
    Tuesday, September 3, 2013 6:53 AM
  • When I installed sp2 on my Win7 64x computer, it caused a problem.

    Every time any Office product is launched, it then through re-config process. Uninstall SP2 and problem disappeared.

    Just had to re-imaged my computer trying to find the cause of that identical problem and very carefully installed Win 7 and Office updates in a controlled manner. Last update installed was SP2 KB2687455 and IT caused the re-config problem.

    Uninstalled SP2 via "uninstall updates' and re-config problem gone.

    I think it did something to to permissions because I could launch any Office program from the office folder directly, just not the installed shortcuts no matter what I did to security settings.

    Dan

    Friday, September 13, 2013 6:40 PM