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Contece Bluetooth Headset

    Question

  • I have a bluetooth headset and it is showing as k10 when I try to install it, but it keeps saying there is an error and I am unable to install this correctly. Where do i locate the drivers please?
    Thursday, April 05, 2018 7:39 AM

All replies

  • Hi Bad Jitsuka.

    Which is the manufacturer and the model of the Bluetooth headset you're trying to connect to your PC?
    You have to visit the manufacturer's web site and look for the drivers.

    Bye.


    Luigi Bruno
    MCP, MCTS, MOS, MTA

    Thursday, April 05, 2018 7:49 AM
  • What is error message did it prompt?

    Can the computer recognize the bluetooth? To pair with the bluetooth headset, you have to take a look at these notes: https://www.techlicious.com/how-to/how-to-fix-bluetooth-pairing-problems/

    Note: this is a 3rd party link, we don't have any warranties on this website. It's just for your convenience.

    Headphone doesn't need drivers, only a blue tooth connection. While windows has its own bluetooth driver, or you can choose to use the bluetooth driver that comes with your USB adapter if there is any,


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    Friday, April 06, 2018 7:10 AM
  • If you have any problems, please feel free to contact me.

    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Tuesday, April 10, 2018 9:47 AM