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Freeze Crash when copy-pasting from Word 2010 RRS feed

  • Question

  • I found this freeze in MS Lync 2010 and was able to reproduce it 3 times in a row.

    I tried to copy-paste text from MS Word 2010 that had a comment attached to it. I copied it in my message window and deleted the part that belonged to the comment, so that only the original text that I had planed to copy-paste remains. Upon pressing backspace to delete it the text disappeared and the window as well as all other Lync windows froze and stopped respoding until closing the process.

    I tried to report it on https://connect.microsoft.com/ but that doesn't seem to support Lync.

    Where can I report this bug?

     

    Steps to reproduce:

    - Create a .docx, enter a sentence, and attach a comment to one word of the sentence.

    - Copy paste the whole sentence into a MS Lync chat window.

    - Delete the part that marks the comment by highlighting it and then pressing backspace.

    - Notice the freeze.

     

    Lync version 4.0.7577.0
    Windows 7
    MS Office 2010


    Cheers,

    Neiki

    Wednesday, July 27, 2011 3:29 PM

Answers

  • Hi, Neiki,

    After made a test in my environment, I didn’t reproduce this issue.

    So please update your Lync 2010 with CU July 2011. Then try again.

    • Proposed as answer by Noya Lau Tuesday, August 2, 2011 9:29 AM
    • Marked as answer by Noya Lau Wednesday, August 3, 2011 10:15 AM
    Thursday, July 28, 2011 6:24 AM

All replies

  • Hi, Neiki,

    After made a test in my environment, I didn’t reproduce this issue.

    So please update your Lync 2010 with CU July 2011. Then try again.

    • Proposed as answer by Noya Lau Tuesday, August 2, 2011 9:29 AM
    • Marked as answer by Noya Lau Wednesday, August 3, 2011 10:15 AM
    Thursday, July 28, 2011 6:24 AM
  • Hi, Neiki,

    Any update?

    Monday, August 1, 2011 10:08 AM