Resetting my laptop? RRS feed

  • Question

  • Hello, 

    I am trying to completely reset my Windows Vista laptop. I want to delete all files, everything I ever downloaded, etc.
    The problem is: how do I do that?
    I have watched videos about a 'factory reset', but you have to click "Recovery Manager" in your System Recovery Options, and that is not an available option on my laptop for some reason. (This is the video I watched: https://www.youtube.com/watch?v=SIwkKeWI12s)

    Can someone please help me?

    Tuesday, June 16, 2015 4:44 PM

All replies

  • To do this you need to perform a Factory Reset. Without knowing which laptop are you using it will be difficult for us to advice you further. Kindly post here with your laptop model, whether it has recovery partition or it came with a recovery disk.

    S.Sengupta, Windows Experience MVP

    Tuesday, June 16, 2015 5:14 PM