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Call forwarding not applied on the client RRS feed

  • Question

  • Hi to all,

    if I set a call forwarding for a user, I see the setting on the client for un instant (Yellow ribbon and the CFW indication in the botton of the client), and then disappear after 0.5 second.

    The CFW remain disabled...

    Also with sefautil I have the same behavior on the client.

    Thanks for your feedback

    Regards

    Massimo

    Wednesday, September 13, 2017 1:32 PM

Answers

  • Hi to all.

    I've resolved the issue deleting the user for Skype for Business server and adding the user again...

    The problem involded only one user.

    Thank you for your repleis.

    Best regards

    Massimo

    Monday, September 18, 2017 8:02 AM

All replies

  • Hi boselli,

     

    What is your Skype for Business environment, On-premise or Online?

    What is your version of your client?

     

    You could refer to this links:

    https://technet.microsoft.com/en-us/library/dn933896.aspx

     

    I would like to provide you some suggestions:

    1.Update the client version to the latest.

    As far as I know, if you use a Basic version, this function is not supported.

     

    2.Please also run this command “Get-Csvoicepolicy” in Management Shell on Lync server to check if “AllowCallForwarding” is true.


    Best Regards,

    Leon-Lu
    TechNet Community Support


    Please remember to mark the replies as answers if they help and unmark them if they provide no help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com

    Thursday, September 14, 2017 10:03 AM
  • Deleted
    Thursday, September 14, 2017 10:25 PM
  • Hi to all.

    I've resolved the issue deleting the user for Skype for Business server and adding the user again...

    The problem involded only one user.

    Thank you for your repleis.

    Best regards

    Massimo

    Monday, September 18, 2017 8:02 AM
  • Hi Boselli,

    Thanks for your sharing


    Best Regards,

    Leon-Lu
    TechNet Community Support


    Please remember to mark the replies as answers if they help and unmark them if they provide no help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com

    Monday, September 18, 2017 8:08 AM