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  • Question

  • <dir>I keep getting this, anyone know why?

    Problem Event Name: BlueScreen

    OS Version: 6.1.7601.2.1.0.256.48

    Locale ID: 2057


    </dir>

    Files that help describe the problem

    <dir>

    </dir>
    <dir></dir><dir></dir><dir>

    040513-8158-01.dmp

    sysdata.xml

    WERInternalMetadata.xml

    View a temporary copy of these files


    Warning:

    If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.


    </dir>

    Extra information about the problem

    <dir>

    </dir>
    <dir></dir><dir></dir><dir>

    BCCode: 7f

    BCP1: 0000000000000008

    BCP2: 0000000080050033

    BCP3: 00000000000406F8

    BCP4: FFFFF80002E90024

    OS Version: 6_1_7601

    Service Pack: 1_0

    </dir>

    Product: 256_1

    Tuesday, June 11, 2013 9:19 PM

Answers

  • We do need the actual DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.
    You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.
    If you are overclocking stop.  (chances are if you dont know if you are, you are not)a
    To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.  We need at least 2 DMP FILES to diagnose and confirm


    The procedure:

    * Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
    * Zip up the copy.
    * Attach the ZIP archive to your post using the "paperclip" (file attachments) button. (if available on  your site, MS doesnt have this)
     *Please upload them to a file sharing service like Skydrive or"Rapidshare" and put a link to them in your reply.
    Link for how to  upload below.
    http://www.wikihow.com/Use-SkyDrive

    To ensure minidumps are enabled:

    * Go to Start, in the Search Box type: sysdm.cpl, press Enter.
    * Under the Advanced tab, click on the Startup and Recovery Settings... button.
    * Ensure that Automatically restart is unchecked.
    * Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
    * Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
    * OK your way out.
    * Reboot if changes have been made.

    Please also run MSinfo32 and upload the output as well.
    To run MSinfo32 please go to start>run>MSinfo32
    Go to "file" "save" and upload the saved file with the DMPS
    System specs are extremely useful so please include whatever you know.

    Wanikiya & Dyami--Team Zigzag

    • Marked as answer by Leo Huang Thursday, June 27, 2013 7:18 AM
    Wednesday, June 12, 2013 1:43 AM
  • Hi motordob

    Bug Check 0x7f: http://msdn.microsoft.com/en-us/library/ff559244(v=vs.85).aspx

    You can refer to the Troubleshooting in the link for test to check your problem.

    In addition, if you have added any hardware components recently, please try to unplug them. Once done, check the problem again.

    • Marked as answer by Leo Huang Thursday, June 27, 2013 7:18 AM
    Thursday, June 13, 2013 9:33 AM

All replies

  • We do need the actual DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.
    You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.
    If you are overclocking stop.  (chances are if you dont know if you are, you are not)a
    To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.  We need at least 2 DMP FILES to diagnose and confirm


    The procedure:

    * Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
    * Zip up the copy.
    * Attach the ZIP archive to your post using the "paperclip" (file attachments) button. (if available on  your site, MS doesnt have this)
     *Please upload them to a file sharing service like Skydrive or"Rapidshare" and put a link to them in your reply.
    Link for how to  upload below.
    http://www.wikihow.com/Use-SkyDrive

    To ensure minidumps are enabled:

    * Go to Start, in the Search Box type: sysdm.cpl, press Enter.
    * Under the Advanced tab, click on the Startup and Recovery Settings... button.
    * Ensure that Automatically restart is unchecked.
    * Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
    * Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
    * OK your way out.
    * Reboot if changes have been made.

    Please also run MSinfo32 and upload the output as well.
    To run MSinfo32 please go to start>run>MSinfo32
    Go to "file" "save" and upload the saved file with the DMPS
    System specs are extremely useful so please include whatever you know.

    Wanikiya & Dyami--Team Zigzag

    • Marked as answer by Leo Huang Thursday, June 27, 2013 7:18 AM
    Wednesday, June 12, 2013 1:43 AM
  • Hi motordob

    Bug Check 0x7f: http://msdn.microsoft.com/en-us/library/ff559244(v=vs.85).aspx

    You can refer to the Troubleshooting in the link for test to check your problem.

    In addition, if you have added any hardware components recently, please try to unplug them. Once done, check the problem again.

    • Marked as answer by Leo Huang Thursday, June 27, 2013 7:18 AM
    Thursday, June 13, 2013 9:33 AM