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Windows 7 Event ID 41(63) Bugcheckcode 127 RRS feed

  • Question

  • Hello everyone! Have been having this problem for the past 2 days now. I have read a couple of other threads with this issue but I do not use Zone Alarm, and my GFX card drivers are up to date.

    My dump file is in SkyDive here:

    https://skydrive.live.com/#cid=8C3947B55B9A0A1A&id=8C3947B55B9A0A1A!103

    I hope the link works, not so sure how to use this thing lol.

    Anyways, the EventData info is:

    BugcheckCode 127
    BugcheckParameter1 0x8
    BugcheckParameter2 0x80050033
    BugcheckParameter3 0x406f8
    BugcheckParameter4 0xfffff88004aac398
    SleepInProgress false
    PowerButtonTimestamp

    0

    The main time this happens is when I am playing Final Fantasy XIV: ARR (Just released this weekend). I use AVG Antivirus if that helps any as well. Any other info you need from me please let me know. Thanks!

    Edit: Had the wrong Event ID in title. Sorry!!

    • Edited by Eparsyl Monday, August 26, 2013 1:28 PM
    Monday, August 26, 2013 12:51 PM

All replies

  • We do need the actual DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.  

    WE NEED AT LEAST TWO DMP FILES TO SPOT TRENDS AND CONFIRM THE DIAGNOSIS.
    You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.
    If you are overclocking stop.  (chances are if you dont know if you are, you are not)
    To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.  
    The procedure:
    * Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
    * Zip up the copy (compress them)
    *Please upload them to a file sharing service like Skydrive or"Rapidshare" and put a link to them in your reply.
    Link for how to  upload below.
    To ensure minidumps are enabled:
    * Go to Start, in the Search Box type: sysdm.cpl, press Enter.
    * Under the Advanced tab, click on the Startup and Recovery Settings... button.
    * Ensure that Automatically restart is unchecked.
    * Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
    * Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
    * OK your way out.
    * Reboot if changes have been made.
    Please also run MSinfo32 and upload the output as well.
    To run MSinfo32 please go to start>run>MSinfo32
    Go to "file" "save" and upload the saved file with the DMPS
    System specs are extremely useful so please include whatever you know.

    Blue Screen View & Who Crashed are often wrong and should only be used in an emergency...

    You can read more about BSODS here
    You can learn how to test your memory here



    Wanikiya & Dyami--Team Zigzag

    Monday, August 26, 2013 4:38 PM
  • The site will not allow me to reply with links or anything.... whats going on? id like to get help with this.

    I added a zip file to my above link with 2 dmp files and sysinfo.

    Motherboard: Asus Maximus V Formula


    CPU: i7-3770K LGA 1155 3.50GHz


    Graphics Card: EVGA GTX 760 4Gig

    Windows 7 64bit


    • Edited by Eparsyl Monday, August 26, 2013 5:17 PM
    Monday, August 26, 2013 5:15 PM
  • If you are being told you cant post a link, or embed a picture (or any other restriction) you just need to post to one of these threads saying your account has not been validated

    *


    Wanikiya & Dyami--Team Zigzag

    Monday, August 26, 2013 5:53 PM
  • Thanks for the link Zig. I posted, just waiting now. Still need the link? Or does the above text work in my original post for you?

    Monday, August 26, 2013 10:02 PM
  • Eparsyl

    Both were related to your nvidia driver.  It is fairly current and some of the more recent drivers are prone to crahing.  You may have to roll back to the previous versions to get it to work.

    What version driver is installed?


    Wanikiya & Dyami--Team Zigzag

    Wednesday, August 28, 2013 4:56 AM
  • Thanks for the update Zig.

    The driver I have installed is as follows:

    Driver Provider: NVIDIA

    Driver Date: 5/12/2013

    Version: 9.18.13.2018

    Should I roll back the driver? I am not sure I ever "Updated" the driver since the driver date installed is from 5/12/13 and I bought this card only a month ago.

    Wednesday, August 28, 2013 12:52 PM
  • Well i guess there are only three things you can do:

    1) Reinstall the drivers downloaded from the nvidia site
    2) Try & find an older driver for your card and see if that helps
    3) Sweat it out until nvidia releases new drivers (what they do pretty often)

    i would also recomend filing a bug report using this link:

    http://www.nvidia.com/object/driverqualityassurance.html


    Don't forget about Alt+Esc!

    Wednesday, August 28, 2013 1:12 PM