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Server Unavilable for 1-2 users RRS feed

  • Question

  • I have a remote office connected via Site-To-Site VPN.  Randomly 1-2 users cannot access resources on our file and email server.  I have good ping from the terminal to the server and from the server to the terminal.  I can access resources on other servers without issue.

    Any ideas?


    • Edited by Ty M Thursday, December 29, 2016 5:38 PM
    Thursday, December 29, 2016 5:35 PM

All replies

  • I would investegate the WAN connection, it may be to small, what size WAN connections are you using
    Thursday, December 29, 2016 7:53 PM
  • This might be a DNS issue, can the users affected resolve the servers' host name to an internal IP address? 

    Kind regards,

    Adrian

    Thursday, December 29, 2016 8:20 PM
  • Hi M,

    >> Randomly 1-2 users cannot access resources on our file and email server. 

    Did the same user always cannot access resources?

    Which ways did user use to access resources?

    Please ensure your bandwidth usage is correct.

    Best Regards

    John


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    Monday, January 2, 2017 5:27 AM