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  • Question

  • Respected sir

    i suffered undered following problem so sir plz help me and details are given below.

     

     

     

    Problem signature:

      Problem Event Name:                        BlueScreen

      OS Version:                                          6.1.7600.2.0.0.768.3

      Locale ID:                                             16393

     

    Additional information about the problem:

      BCCode:                                               116

      BCP1:                                                    8AF40510

      BCP2:                                                    99237960

      BCP3:                                                    00000000

      BCP4:                                                    0000000D

      OS Version:                                          6_1_7600

      Service Pack:                                       0_0

      Product:                                               768_1

     

    Sunday, September 11, 2011 3:35 PM

Answers

  • Hi,

     

    Regarding the log, I find Bug Check 0x116.

    http://msdn.microsoft.com/en-us/library/ff557263(v=vs.85).aspx

     

    It seems the issue is related to your video card. Please update its driver from manufacture's site. If the issue persists, also test the issue in Safe Mode and upload the C:\Windows\minidump to SkyDrive for further research.

     

    Best Regards,

    Niki


    Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Marked as answer by Niki Han Thursday, September 22, 2011 9:37 AM
    Wednesday, September 14, 2011 9:49 AM

All replies

  • Unfortunately, you really haven't provided enough information for people to be able to help you.  Someone may know what some of those codes mean, but it would help if you would describe a little history (e.g., "it used to work but then I did/installed xxxxxxx and now it crashes when I do yyyyyyyy").

    If your system is crashing at startup, you may be able to use the additional boot options (e.g., "System Restore" or "Boot Last Known Good Config") by pressing the F8 key as the BIOS power-up screen completes.

    -Noel

    Sunday, September 11, 2011 8:10 PM
  • Hi,

     

    Regarding the log, I find Bug Check 0x116.

    http://msdn.microsoft.com/en-us/library/ff557263(v=vs.85).aspx

     

    It seems the issue is related to your video card. Please update its driver from manufacture's site. If the issue persists, also test the issue in Safe Mode and upload the C:\Windows\minidump to SkyDrive for further research.

     

    Best Regards,

    Niki


    Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Marked as answer by Niki Han Thursday, September 22, 2011 9:37 AM
    Wednesday, September 14, 2011 9:49 AM