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File menu Properties Explorer

    Question

  • Hi

    I recently removed a setting in a GPO which was preventing access to the file menu in explorer. Students can now access the file menu but when they click properties to view one of their own files properties, nothing happens.

    Does anyone know if there would be something else blocking this or what might be preventing the properties dialog box from opening?

    Windows 7 Pro machines and Server 2008 R2 DC GPOs.

    Thanks

    Shane


    • Edited by Shane W Thursday, February 11, 2016 12:02 PM
    Thursday, February 11, 2016 12:01 PM

Answers

  • Hello,

    Would you please run gpresult /z to list all applied group policy settings, then check is there any settings may related to this?

    In addition, please look into event viewer to check is there any related logs can be used troubleshoot this issue.

    Regards,

    Yan Li


    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Monday, February 15, 2016 5:15 AM
    Moderator

All replies

  • Hello,

    Whether all files have this problem? I would like to suggest you run SFC to check whether you have system files corrupt.

    1. Click Start
    2. In the search box, type cmd
    3. In the list that appears, right-click on cmd.exe and choose Run as administrator
    4. In the command window that opens, type sfc /scannow and hit enter.

    When you try to view file properties, please start Windows Task Manager ( check whether on the Processes tab that the Explorer.exe process is using a lot (or 100 percent) of the CPU resources.

    Regards,

    Yan Li


    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Friday, February 12, 2016 2:33 AM
    Moderator
  • Hi

    Thanks for the reply.

    This happens for all files and on all student computers so thinking it must be a GPO?

    I've tried the suggested but no luck unfortunately.

    Thanks

    Shane

    Friday, February 12, 2016 8:10 AM
  • Hello,

    Would you please run gpresult /z to list all applied group policy settings, then check is there any settings may related to this?

    In addition, please look into event viewer to check is there any related logs can be used troubleshoot this issue.

    Regards,

    Yan Li


    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Monday, February 15, 2016 5:15 AM
    Moderator