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Windows 7 BSOD dmp file. RRS feed

  • Question

  • Hi,

     

    I was wondering if someone could assist me in reading a dmp file after a windows 7 BSOD appears.

    I recently built a new PC and after running for about 2 weeks ive started to encounter BSOD whenever the computer goes idle.

     

    I dont know why Windows 7 keeps crashing and so far I have no idea of how to open the .dmp 
    file (I have zipped the dmp file and attahced below).

    http://cid-2afe05570988d1d3.office.live.com/self.aspx/.Documents/101510-12043-01.zip

     

    The message that I have been given both times is:

    Problem signature:

      Problem Event Name: BlueScreen

      OS Version: 6.1.7600.2.0.0.768.3

      Locale ID: 1033

     

    Additional information about the problem:

      BCCode: 3d

      BCP1: FFFFF88003191FD0

      BCP2: 0000000000000000

      BCP3: 0000000000000000

      BCP4: FFFFF80003487780

      OS Version: 6_1_7600

      Service Pack: 0_0

      Product: 768_1

     

    Files that help describe the problem:

      C:\Windows\Minidump\101510-12043-01.dmp

      C:\Users\David\AppData\Local\Temp\WER-18283-0.sysdata.xml

     

    If someone could please assist me in figuring out what is causing this blue screen or let me know what they find in the dmp file it would be greatly appreciated!

     

     

     

     

    Friday, October 15, 2010 9:52 PM

Answers

  • INTERRUPT_EXCEPTION_NOT_HANDLED (3d) - The INTERRUPT_EXCEPTION_NOT_HANDLED bug check has a value of 0x0000003D.

    http://msdn.microsoft.com/en-us/library/ff558963%28VS.85%29.aspx

    Update the BIOS and update all drivers.

    BiosVersion = 0303  
    BiosReleaseDate = 05/25/2010
    BaseBoardManufacturer = ASUSTeK Computer INC.
    BaseBoardProduct = P6X58D-E

     


    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Saturday, October 16, 2010 1:37 PM