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The SCP is registered but the root cluster cannot be contacted. You can still join an existing cluster. The remote name could not be resolved: 'rmssrv.example.com' RRS feed

  • Question

  • Hi All,

    I'm facing issue that cannot create a new AD RMS cluster on AD RMS. It's greyout the checkbox Create new....

    The SCP is registered but the root cluster cannot be contacted. You can still join an existing cluster. The remote name could not be resolved: 'rmssrv.example.com'

    In fact, a year ago I've setup and configure RMS server in test environment, unfortunately I was removed that server not properly.
    How can I force removal this RMS SCP? 

    I've refer to the following tips but is zero to me.



    https://social.technet.microsoft.com/wiki/contents/articles/710.the-ad-rms-service-connection-point.aspx

    https://social.technet.microsoft.com/Forums/en-US/d9101e89-ef59-4d6a-92d9-6269add06543/2012-ad-rms-error-forming-a-new-cluster-the-scp-is-registered-but-the-root-cluster-cannot-be?forum=rms

    note that I'm using AD Server 2016

    Thanks.





    • Edited by Hung Ho Friday, March 3, 2017 7:45 AM
    Friday, March 3, 2017 7:42 AM

Answers

  • go into adsiedit.msc on a Domain Controller.

    Connect to the Configuration container (“Select a well known Naming Context: Configuration”

    navigate the following nodes: CN=Configuration [server name], CN=Services .   Check that  CN=RightsManagementServices, CN=SCP

    AND

    CN=RightsManagementServices

    are gone.

    Recreate them as empty:

    navigate to CN=Configuration [server name], CN=Services

    Right-Click in Services and choose NEW Object

    Select Container.

    Name the Container RightsManagementServices

    In that new container right-click  and choose NEW Object

    Select Container.

    Name the Container SCP

    Exit out of ADSIEdit.

    • Marked as answer by Hung Ho Friday, March 10, 2017 6:21 AM
    Thursday, March 9, 2017 10:43 PM

All replies

  • go into adsiedit.msc on a Domain Controller.

    Connect to the Configuration container (“Select a well known Naming Context: Configuration”

    navigate the following nodes: CN=Configuration [server name], CN=Services .   Check that  CN=RightsManagementServices, CN=SCP

    AND

    CN=RightsManagementServices

    are gone.

    Recreate them as empty:

    navigate to CN=Configuration [server name], CN=Services

    Right-Click in Services and choose NEW Object

    Select Container.

    Name the Container RightsManagementServices

    In that new container right-click  and choose NEW Object

    Select Container.

    Name the Container SCP

    Exit out of ADSIEdit.

    • Marked as answer by Hung Ho Friday, March 10, 2017 6:21 AM
    Thursday, March 9, 2017 10:43 PM
  • It's Work. Thanks
    Friday, March 10, 2017 6:21 AM