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Xp and 7 Machines not remembering date/time change RRS feed

  • Question

  • Hi,

    I have several users who are on a mostly of Windows XP and a select few on Windows 7 but for some strange reason all of their clocks have gone fast by approx 7 minutes and it from trying to change it to the correct time, it will not remember it - it could change after 20 minutes of use or after a restart and this is the same on all users. I have also tried to correct the Time from the BIOS as well but this still leads to a dead end.

    Any help guys, seems like a peculiar issue and I know its nothing of extreme importance but these users dont have clocks in the office so only go by the time on the machine.... They left the office a little early one afternoon and didn't go down too well...

    Thanks as always,

    Nicky

    Friday, March 2, 2012 11:01 AM

Answers

  • Start by checking the GPOs for Time Services - check this article:http://support.microsoft.com/kb/929276/en-gb, and also if the synchronisation type is set to NT5DS (look at this key in the registry: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\W32Time\Parameters)

    This other post also has a lot of useful info:http://social.technet.microsoft.com/Forums/en-US/winserverNIS/thread/127e7fe7-6fff-469d-8536-8da1c9825cb0/

    Technical info: http://technet.microsoft.com/en-us/library/cc773061.aspx and http://technet.microsoft.com/en-us/library/bb490845.aspx


    hope this helps,
    David
    :: Please remember to vote if the info helped you :: Please post back so everyone can benefit from the solution ::


    Wednesday, March 7, 2012 12:39 AM

All replies

  • hi Nicky,

    I assume the machines are members of a domain? If yes, they will synchronise the time and date with the domain and not locally (which is most likely the reason why all machines show the same delay, and your changes on the machine/BIOS get lost after a while).

    Has this been raised with the domain admins?

    On the clients, maybe you can start by checking if the machine can synchronise using the command w32tm /resync(you should get a 'command completed successfully' message) and 'net time' check with which DC the client synchronizes its time


    hope this helps,
    David
    :: Please remember to vote if the info helped you :: Please post back so everyone can benefit from the solution ::



    Friday, March 2, 2012 2:42 PM
  • Yes the machines are part of a domain. 

    Unfortunately this command didnt work. it is returning the following "the computer did not resync because no time data was available."

    any other ideas? 

    Thanks,

    Nicky
    Tuesday, March 6, 2012 4:09 PM
  • Start by checking the GPOs for Time Services - check this article:http://support.microsoft.com/kb/929276/en-gb, and also if the synchronisation type is set to NT5DS (look at this key in the registry: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\W32Time\Parameters)

    This other post also has a lot of useful info:http://social.technet.microsoft.com/Forums/en-US/winserverNIS/thread/127e7fe7-6fff-469d-8536-8da1c9825cb0/

    Technical info: http://technet.microsoft.com/en-us/library/cc773061.aspx and http://technet.microsoft.com/en-us/library/bb490845.aspx


    hope this helps,
    David
    :: Please remember to vote if the info helped you :: Please post back so everyone can benefit from the solution ::


    Wednesday, March 7, 2012 12:39 AM
  • hi Nicky,

    just wondering how this was solved?

    Cheers,


    David
    :: Please vote if the info helped you :: Please post back so everyone can benefit from the solution ::

    Monday, June 25, 2012 10:03 AM