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Install the collection database failure RRS feed

  • Question

  • Hello,

    I am installation Forefront Client Security on a Windows Server 2008 Enterprise Service Pack 2 server

    SQL Server 2005 SP3

    I am getting an error

    Number of verifications started: [12/18/2012 2:47:12 PM]
    [12/18/2012 2:47:13 PM] Verification(Verifying operating system requirements)
    [12/18/2012 2:47:13 PM] Verification(Verifying hardware requirements)
    Warning: Having two or more processors is recommended for the specified component(s).  Recommended processor speed (in MHz): 2850
    [12/18/2012 2:47:14 PM] Verification(Verifying software prerequisites)
    [12/18/2012 2:47:14 PM] Verification(Verifying collection database)
    [12/18/2012 2:47:14 PM] Verification(Verifying access to collection server)
    [12/18/2012 2:47:15 PM] Verification(Verifying DAS account)
    [12/18/2012 2:47:15 PM] Verification(Verifying access to reporting server)
    [12/18/2012 2:47:16 PM] Verification(Verifying reporting database configuration)
    [12/18/2012 2:47:16 PM] Verification(Verifying URLs for reports)
    [12/18/2012 2:47:16 PM] Verification(Verifying action account)
    [12/18/2012 2:47:17 PM] Verification(Verifying DAS account)
    [12/18/2012 2:47:17 PM] Verification(Verifying DTS account)
    [12/18/2012 2:47:18 PM] Verification(Verifying reporting database service startup)
    Number of verifications completed: [12/18/2012 2:47:18 PM]
    Tasks started: [12/18/2012 2:47:21 PM]
    Root Directory: C:\Source Files\FCS\SERVER
    Current Directory: C:\Source Files\FCS\SERVER
    [12/18/2012 2:47:21 PM] Task(Install the Collection Database)
    Installing from this MSI: 'c:\source files\fcs\Server\MOMServer.msi'
    Log file: 'C:\Program Files\Microsoft Forefront\Client Security\Server\Logs\MOMDB.log'.
    [12/18/2012 2:47:21 PM] Task(Install the Collection Database)
    Starting Install the Collection Database.
    [12/18/2012 2:47:21 PM] Task(Install the Collection Database)
    Starting C:\Windows\system32\msiexec.exe.
    [12/18/2012 2:47:21 PM] Task(Install the Collection Database)
    Process command 'C:\Windows\system32\msiexec.exe'
    [12/18/2012 2:47:21 PM] Task(Install the Collection Database)
    Process arguments '/i "c:\source files\fcs\Server\MOMServer.msi" /norestart /qn /l*v "C:\Program Files\Microsoft Forefront\Client Security\Server\Logs\MOMDB.log" INSTALLDIR="C:\Program Files\Microsoft Forefront\Client Security\Server\Microsoft Operations Manager 2005" ADDLOCAL="MOMXDB" MOM_SERVER="VOFOREFRONTCS1" SQLSVR_INSTANCE="VOFOREFRONTCS1" DAS_ACCOUNT="svcFFCS" DAS_PASSWORD="*****" DAS_DOMAIN="AD" DB_SIZE="15360" CONFIG_GROUP="ForefrontClientSecurity" '
    [12/18/2012 2:47:24 PM] Task(Install the Collection Database)
    Another program is being installed. Please wait until that installation is complete, and then try installing this software again.
    
    [12/18/2012 2:47:24 PM] Task(Install the Collection Database)
    The following process failed.
    Process: C:\Windows\system32\msiexec.exe
    Exit code: 1618Number of tasks completed: [12/18/2012 2:47:25 PM]

    Any idea?

    I have checked Microsoft .NET 1.1 is installed and 3.5

    MOMDB.log

    GetMsiFeatureState: Failed to get feature state. Error Code: 0x80070646. MOMReporting

    ...

    VerifyPreRequisites: Result of Pre-Req check: PreReq_Requirements_Not_Met . See PreReq report for details: \MOMPreReqReport.html. Error Code: 0x80004005.

    Thanks,

    Dom


    System Center Operations Manager 2007 / System Center Configuration Manager 2007 R2 / Forefront Client Security / Forefront Identity Manager


    • Edited by Felyjos Tuesday, December 18, 2012 10:58 PM
    Tuesday, December 18, 2012 10:54 PM

Answers

  • Hi,

    Thank you for the post.

    Please check the FCS requirement. Forefront Client Security will not support in Windows Server 2008 R2 and x64 server editions.

    Regards,


    Nick Gu - MSFT

    • Marked as answer by Felyjos Sunday, December 30, 2012 7:51 PM
    Thursday, December 20, 2012 9:28 AM
  • rebooting, removing old items(services, db, folders) rerunning it works now

    System Center Operations Manager 2007 / System Center Configuration Manager 2007 R2 / Forefront Client Security / Forefront Identity Manager

    • Marked as answer by Felyjos Sunday, December 30, 2012 7:51 PM
    Sunday, December 30, 2012 7:51 PM

All replies

  • Hi,

    Thank you for the post.

    Please check the FCS requirement. Forefront Client Security will not support in Windows Server 2008 R2 and x64 server editions.

    Regards,


    Nick Gu - MSFT

    • Marked as answer by Felyjos Sunday, December 30, 2012 7:51 PM
    Thursday, December 20, 2012 9:28 AM
  • Hi Nick,

    Yes I am using Windows Server 2008 32-bits Service Pack 2

    Thanks,

    Dom


    System Center Operations Manager 2007 / System Center Configuration Manager 2007 R2 / Forefront Client Security / Forefront Identity Manager



    • Edited by Felyjos Thursday, December 20, 2012 10:33 PM
    Thursday, December 20, 2012 9:38 PM
  • rebooting, removing old items(services, db, folders) rerunning it works now

    System Center Operations Manager 2007 / System Center Configuration Manager 2007 R2 / Forefront Client Security / Forefront Identity Manager

    • Marked as answer by Felyjos Sunday, December 30, 2012 7:51 PM
    Sunday, December 30, 2012 7:51 PM