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outlook 2007 error RRS feed

  • Question

  • I have an office 2007 running on windows 8.1 it was working just fine now (before I installed updates) I started getting an error "Microsoft Office Outlook has stopped working" and have to close it.

    looking it up in event viewer I get:

    Log Name:      Application
    Source:        Application Error
    Date:          5/21/2015 10:28:01 AM
    Event ID:      1000
    Task Category: (100)
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      Tim-Desk.hbcomm13.local
    Description:
    Faulting application name: OUTLOOK.EXE, version: 12.0.6691.5000, time stamp: 0x52e8c57c
    Faulting module name: KERNELBASE.dll, version: 6.3.9600.17415, time stamp: 0x54504ade
    Exception code: 0xe0434352
    Fault offset: 0x00014598
    Faulting process id: 0x15b4
    Faulting application start time: 0x01d093da99e97881
    Faulting application path: C:\Program Files (x86)\Microsoft Office\Office12\OUTLOOK.EXE
    Faulting module path: C:\Windows\SYSTEM32\KERNELBASE.dll
    Report Id: f6ed1c46-ffcd-11e4-be9d-00219b2a11e4
    Faulting package full name:
    Faulting package-relative application ID:
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Application Error" />
        <EventID Qualifiers="0">1000</EventID>
        <Level>2</Level>
        <Task>100</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2015-05-21T15:28:01.000000000Z" />
        <EventRecordID>44566</EventRecordID>
        <Channel>Application</Channel>
        <Computer>Tim-Desk.hbcomm13.local</Computer>
        <Security />
      </System>
      <EventData>
        <Data>OUTLOOK.EXE</Data>
        <Data>12.0.6691.5000</Data>
        <Data>52e8c57c</Data>
        <Data>KERNELBASE.dll</Data>
        <Data>6.3.9600.17415</Data>
        <Data>54504ade</Data>
        <Data>e0434352</Data>
        <Data>00014598</Data>
        <Data>15b4</Data>
        <Data>01d093da99e97881</Data>
        <Data>C:\Program Files (x86)\Microsoft Office\Office12\OUTLOOK.EXE</Data>
        <Data>C:\Windows\SYSTEM32\KERNELBASE.dll</Data>
        <Data>f6ed1c46-ffcd-11e4-be9d-00219b2a11e4</Data>
        <Data>
        </Data>
        <Data>
        </Data>
      </EventData>
    </Event>

    frackly this time I am kind of at a loss.

    any ideas?

    Thursday, May 21, 2015 4:46 PM

All replies

  • I now have 3 other systems doing this same thing. I have outlook 2013 on all 3 doing this.

    the following is the error of one of those.

    Log Name:      Application
    Source:        Application Error
    Date:          7/23/2015 10:31:24 AM
    Event ID:      1000
    Task Category: (100)
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      Curtis-Surface
    Description:
    Faulting application name: OUTLOOK.EXE, version: 15.0.4727.1000, time stamp: 0x55521bfc
    Faulting module name: KERNELBASE.dll, version: 6.3.9600.17415, time stamp: 0x54504ade
    Exception code: 0xe0434352
    Fault offset: 0x00014598
    Faulting process id: 0x1b18
    Faulting application start time: 0x01d0c55c9c58a182
    Faulting application path: C:\Program Files\Microsoft Office 15\root\office15\OUTLOOK.EXE
    Faulting module path: C:\Windows\SYSTEM32\KERNELBASE.dll
    Report Id: e0023c1b-314f-11e5-828e-00e04ca80556
    Faulting package full name:
    Faulting package-relative application ID:
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Application Error" />
        <EventID Qualifiers="0">1000</EventID>
        <Level>2</Level>
        <Task>100</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2015-07-23T15:31:24.000000000Z" />
        <EventRecordID>14408</EventRecordID>
        <Channel>Application</Channel>
        <Computer>Curtis-Surface</Computer>
        <Security />
      </System>
      <EventData>
        <Data>OUTLOOK.EXE</Data>
        <Data>15.0.4727.1000</Data>
        <Data>55521bfc</Data>
        <Data>KERNELBASE.dll</Data>
        <Data>6.3.9600.17415</Data>
        <Data>54504ade</Data>
        <Data>e0434352</Data>
        <Data>00014598</Data>
        <Data>1b18</Data>
        <Data>01d0c55c9c58a182</Data>
        <Data>C:\Program Files\Microsoft Office 15\root\office15\OUTLOOK.EXE</Data>
        <Data>C:\Windows\SYSTEM32\KERNELBASE.dll</Data>
        <Data>e0023c1b-314f-11e5-828e-00e04ca80556</Data>
        <Data>
        </Data>
        <Data>
        </Data>
      </EventData>
    </Event>

    Thursday, July 23, 2015 5:52 PM
  • the problem I have is outlook will connect, and login to the exchange and download and sync all emails, contacts, and calendars the first time. but once I close outlook it fails again. I know it has something to do with exchange server.
    • Edited by Curtis_bob Thursday, July 23, 2015 5:58 PM
    Thursday, July 23, 2015 5:56 PM