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Xbox 360Controll Wont Work After Update RRS feed

  • Question

  • I updated my computer, in the updates there was one for Xbox360 Controller. Im using Windows Vista Ultimate. I updated yesterday January 2 at night and I shutdown my pc, Today I tryed plugin in the controller and i get an Unknown Device and Message box saying "One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it.For assistance in solving this problem click this message".Then I get a message saying Unknown Device Installed. The Control was working fine before this, Please Help
    Sunday, January 13, 2008 11:12 PM

Answers

  • Hello,

     

    Thanks for your post and sorry for reply delay.

     

    To provide a good service to our customer, we have different specialty/area for different kind of issue. For Xbox issue, please submit it to the Xbox forums so that we can help to resolve the issue more efficiently.

     

    http://forums.xbox.com/

     

    Having Said that, for your reference, I’d love to include the update below, which has solved many similar problems, based on my experience:

     

    (KB941600) Cumulative update rollup for USB core components in Windows Vista

    http://support.microsoft.com/default.aspx?scid=kb;EN-US;941600

     

    I hope the issue can be fixed soon! Your understanding is highly appreciated.

     

    Regards,

    Lionel Chen

    Microsoft Online Community Support

     

    Wednesday, January 16, 2008 8:17 AM

All replies

  • So is there an answer to this?
    Tuesday, January 15, 2008 10:13 PM
  • Hello,

     

    Thanks for your post and sorry for reply delay.

     

    To provide a good service to our customer, we have different specialty/area for different kind of issue. For Xbox issue, please submit it to the Xbox forums so that we can help to resolve the issue more efficiently.

     

    http://forums.xbox.com/

     

    Having Said that, for your reference, I’d love to include the update below, which has solved many similar problems, based on my experience:

     

    (KB941600) Cumulative update rollup for USB core components in Windows Vista

    http://support.microsoft.com/default.aspx?scid=kb;EN-US;941600

     

    I hope the issue can be fixed soon! Your understanding is highly appreciated.

     

    Regards,

    Lionel Chen

    Microsoft Online Community Support

     

    Wednesday, January 16, 2008 8:17 AM