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  • Question

  • Recently a friend of mine's computer died. Instead of repairing or replacing the computer he just removed the hard drive and put it into an enclosure but is now having trouble copying the files from it onto his laptop, namely his Excel files. How should he go about recovering files from the hard drive? Windows Easy Transfer??

    Any help pertaining to the matter would be greatly appreciated.

    Thanks,

    Russ

    Friday, July 22, 2011 7:28 PM

Answers

  • Hi Russ8814, you said..

    He can see some but not all of his files and when he tries to copy them Windows says he doesn't have permission and in one case when he tried to take ownership of a file, (an excel file) it said it was encrypted or unreadable.

     

    He'll probably need to at least take ownership of the path the files are on - possibly even the Drive itself. Setting permissions to Everyone as you also wrote should also help - set this before taking ownership.

    The special permissions probably won't make a difference really.

    There's some good info on how to take ownership etc in other threads if you still have troubles

     

    regards, pkn2011


    If my post was helpful - give it a Vote. If it helps solve your problem - propose it as Answer. ;-)
    • Marked as answer by Cloud_TS Friday, August 5, 2011 3:16 AM
    Friday, July 22, 2011 11:47 PM

All replies

  • It is far too late for Windows Easy Transfer.  What sort of trouble is he having?  Please explain what you have tried, and the error messages or other results you get.
    If you found this post helpful, please give it a "Helpful" vote. If it answered your question, remember to mark it as an "Answer".
    Friday, July 22, 2011 7:33 PM
  • He can see some but not all of his files and when he tries to copy them Windows says he doesn't have permission and in one case when he tried to take ownership of a file, (an excel file) it said it was encrypted or unreadable. He was able to copy one folder off of it because he had added a name called 'everyone' in the groups or user name field under the properties. However, when he tries to do that for the other folders or files it says there is an error in changing the permission. He noticed in the groups and the user names that there is a list of things you can do and the top one is "full control" which he has checked for the new 'everyone' group however at the bottom there is "special permissions" which isn't possible to be checked, it's faded into the background so you can't click on it. 
    Friday, July 22, 2011 7:54 PM
  • Hi Russ8814, you said..

    He can see some but not all of his files and when he tries to copy them Windows says he doesn't have permission and in one case when he tried to take ownership of a file, (an excel file) it said it was encrypted or unreadable.

     

    He'll probably need to at least take ownership of the path the files are on - possibly even the Drive itself. Setting permissions to Everyone as you also wrote should also help - set this before taking ownership.

    The special permissions probably won't make a difference really.

    There's some good info on how to take ownership etc in other threads if you still have troubles

     

    regards, pkn2011


    If my post was helpful - give it a Vote. If it helps solve your problem - propose it as Answer. ;-)
    • Marked as answer by Cloud_TS Friday, August 5, 2011 3:16 AM
    Friday, July 22, 2011 11:47 PM
  • Recently a friend of mine's computer died. Instead of repairing or replacing the computer he just removed the hard drive and put it into an enclosure but is now having trouble copying the files from it onto his laptop, namely his Excel files. How should he go about recovering files from the hard drive? Windows Easy Transfer??

    Any help pertaining to the matter would be greatly appreciated.

    Thanks,

    Russ

     

    Please describe his problem in much more detail. Tell us what " is now having trouble" means. Exactly how i she trying? What happens when he tries? If he gets an error message, please quote it verbatim.'


    Ken Blake, Microsoft MVP
    Sunday, July 24, 2011 3:01 PM