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Exch 2k7 crashed on Exch2k3 org! RRS feed

  • Question

  • Hi guys

     

    a customer asked us to help with problems with their new server; the environment was only provided by one server: BDSERVER = IP 192.168.0.1, DC for XXX.LOCAL, DNS, DHCP, WINS and EXCH2K3 SPK2. The IT man tried to install the new server with W2k8 and then Exch2k7, after detect that that configuration would be problematic in backup subject (since the W2k8 doesn´t have Backup Software with granular technology like NTBACKUP from previous version) he just chose REINSTALL the new server with w2k3!!! Using NTDSUTIL METADATA CLEANUP and related commands we removed information about the old server; when open ESM (Exch2k3) it´s possible to see another Administrative Group with the crashed server, even trying the Pop-menu/Task/Remove Server, it cannot remove that server!!

    We found some articles on the web saying to reinstal the server from the scratch and then use 'setup/recovery' option, but we dont have anymore the AD computer account and the new S.O for the new server (now reinstalled with w2k3) uses the same IP/Name!!! I´m not able to use recovery procedure!

    There is a way to remove (manually) the garbage from AD, like ADSIEdit???

     

    We also tryed to install a third server with W2k3 64 + Exch2k7 64 (with the 3 main roles), but when we try to configure URL for webservices it returns a error about "CRASHED_SERVER_NAME, like:

    Set-AutodiscoverVirtualDirectory : The operation could not be performed because object 'myserver exchange' could not be found on domain controller 'DC.domain.LOCAL'.

    When we try to open the Exch2k7 Console on the third server, we face some errors like:

     

     

     

     

    --------------------------------------------------------

    Microsoft Exchange Error

    --------------------------------------------------------

    The following error(s) were reported while loading topology information:

     

    Get-ActiveSyncVirtualDirectory

    Failed

    Error:

    The task was not able to connect to IIS on the server 'FILESERVER.rfs.local'.  Ensure that the server exists and is reachable from this computer: The RPC server is unavailable.

     

    Get-OabVirtualDirectory

    Failed

    Error:

    The task was not able to connect to IIS on the server 'FILESERVER.rfs.local'.  Ensure that the server exists and is reachable from this computer: The RPC server is unavailable.

     

    Get-OWAVirtualDirectory

    Failed

    Error:

    The task was not able to connect to IIS on the server 'FILESERVER.rfs.local'.  Ensure that the server exists and is reachable from this computer: The RPC server is unavailable.

     

     

     

     

    >>>>>>>>> Does anyone ideia how to fix it removing the last exch2k7 from AD or change AD to remove garbages wich point to crashed server????

     

    Tks,

     

    Renato P


    • Edited by jr3151006 Wednesday, May 11, 2011 3:48 AM correct english
    Wednesday, May 11, 2011 3:31 AM

All replies

  • Hi :

        Jameschong’s  saying will be benefit to you.
    ADSIEDIT to delete the server object. Note that this is not supported
    as it only deletes the server context and is not a clean graceful
    removal as doing an uninstall. There is no KB article to manually
    delete as there was for 2000\2003. The proper way would be to recover
    the system then uninstall using the \recoverserverswitch.

    Recovering an Exchange 2007 Server using the RecoverServer switch
    http://www.msexchange.org/tutorials/Recovering-Exchange-2007-Server-RecoverServe
    r-switch.html


    "The manual removal of Exchange 2007 is not supported"

    How to remove Exchange 2007 from a computer
    http://support.microsoft.com/kb/927464

    However; if you want to remove the server object from AD delete the
    server object.

    1. Click Start, point to Programs, point to Support
    Tools, point to Tools, and then click ADSI Edit.
    2. Expand each of the following items:
    Configuration Container
    CN=Configuration, DC=Domain_Name,DC=com
    CN=Services
    CN=Microsoft Exchange
    CN=Your_Organization_Name
    CN=Administrative Groups
    CN=Your_Administrative_Group_Name_
    CN=Servers
    CN=<Server Name>.
    Delete the server object.

    Remove the Exchange server’s machine account from Security groups Exchange Servers and Exchange Install Domain Servers.




    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    Thursday, May 12, 2011 2:20 AM
  • Hi Terence,

     

    we will try use a third server and install again W2k8 + Exch7 using recovery switch and then try to UNINSTALL, if it doesn´t work lets try the ADSI.

     

    Tks,

     

    Renato P

    Thursday, May 12, 2011 2:30 PM
  • Hi
      Do you have anything to update your issue?
    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    Thursday, May 19, 2011 8:40 AM