Lost files RRS feed

  • Question

  • I have used a FreeAgent GoFlex external drive for some years attached to a Dell computer with Windows Xp operating system. That computer broke down irreparably in December 2018. I purchased a new Dell Inspiron 3472 computer with Windows 10 operating system and reconnected the GoFlex external drive, since it carries all my active work. The majority of files are intact as expected, however, some files claim to be empty although I know that thousands of items are missing. Any ideas?

    Saturday, March 23, 2019 7:54 PM

All replies

  • You will probably get better responses in a Windows 10 forum.
    Sunday, March 24, 2019 1:14 AM
  • Hi,

    Have you ever encrypted these files using EFS?

    I think you will need to use three-party software to try to recover lost files.

    Please check if the link below can help:

    How to Recover Lost Files and Folders


    Please Note: Since the website is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.

    Best Regards,

    Please remember to mark the replies as answers if they help.
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    Thursday, March 28, 2019 6:12 AM