Office powerpoint 64 bit slide show is not working RRS feed

  • Question

  • Hi,

    I have installed MS office 2010 Std 64 bit on my Windows 8.1 64 bit version, the problem is PowerPoint slide show is not working. When hit F5, the slide show will display blank and finally hangs, it works through safe mode (Powerpnt /safe)

    Event error:

    Problem signature:

      Problem Event Name:                        APPCRASH

      Application Name:                             POWERPNT.EXE

      Application Version:                           14.0.6009.1000

      Application Timestamp:                     4cc1a4db

      Fault Module Name:                          KERNELBASE.dll

      Fault Module Version:                        6.3.9600.17055

      Fault Module Timestamp:                  532954fb

      Exception Code:                                  e0000003

      Exception Offset:                                0000000000005bf8

      OS Version:                                          6.3.9600.

      Locale ID:                                             16393

      Additional Information 1:                  b967

      Additional Information 2:                  b96769ff9315142907b51e17c12b75b9

      Additional Information 3:                  07d6

      Additional Information 4:                  07d67a05881b217d0cecdf5604e877eb

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    Kindly help me how to resolve this issue.



    Tuesday, September 23, 2014 5:12 AM