Office powerpoint 64 bit slide show is not working

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  Hi,

  I have installed MS office 2010 Std 64 bit on my Windows 8.1 64 bit version, the problem is PowerPoint slide show is not working. When hit F5, the slide show will display blank and finally hangs, it works through safe mode (Powerpnt /safe)

  Event error:

  Problem signature:

    Problem Event Name:                        APPCRASH

    Application Name:                             POWERPNT.EXE

    Application Version:                           14.0.6009.1000

    Application Timestamp:                     4cc1a4db

    Fault Module Name:                          KERNELBASE.dll

    Fault Module Version:                        6.3.9600.17055

    Fault Module Timestamp:                  532954fb

    Exception Code:                                  e0000003

    Exception Offset:                                0000000000005bf8

    OS Version:                                          6.3.9600.2.0.0.256.4

    Locale ID:                                             16393

    Additional Information 1:                  b967

    Additional Information 2:                  b96769ff9315142907b51e17c12b75b9

    Additional Information 3:                  07d6

    Additional Information 4:                  07d67a05881b217d0cecdf5604e877eb

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  Kindly help me how to resolve this issue.

  Thanks,

  Hemanth

  • Moved by Dave PatrickMVP Tuesday, September 23, 2014 11:09 AM

  Tuesday, September 23, 2014 5:12 AM