locked
Cannot Access SharePoint From Mac RRS feed

  • Question

  • First of all, I have virtually no SharePoint experience, so forgive me if I'm off on some of the terminology.  Our SharePoint environment is running SharePoint Services 3.0.  We have five users who use Macs, and they have major troubles hitting our SharePoint sites.

    I think that I know the issue, I just don't know how to fix it.  If the Mac users use the FQDN, they can hit the sites with no issues.  However, if they're navigating around the sites, and they happen to hit a link that isn't formatted with the FQDN, it won't work.

    For example, http://sharepoint.<domain>.local/sites/ops/default.aspx will work fine. However, http://sharepoint/sites/ops, won't work at all. Can this be fixed? If so, what do I need to do? If you need to know anything else, let me know.  Thanks in advance.
    • Edited by Mike Walsh FIN Tuesday, January 18, 2011 6:53 PM (SharePoint Services 3.0) not needed in Title. The 2007 SP products are default here and it's enough to say that in the text
    Tuesday, January 18, 2011 6:31 PM

Answers

  • I just noticed that my formatting of the AAM settings screen didn't carry over to my post. If anyone has trouble picking out what the settings are, let me know, and I'll post a screenshot instead.
    • Marked as answer by Leoyi Sun Tuesday, February 8, 2011 6:55 AM
    Thursday, January 20, 2011 7:18 PM

All replies

  • It looks like a typical AAM issue. It usually is when default.aspx works but internal addresses don't work.

    What are your AAM settings?

    (It is however hard to see if it is AAM why your non-Mac users aren't having the same problem)


    SP 2010 "FAQ" (mainly useful links): http://wssv4faq.mindsharp.com/default.aspx
    WSS3/MOSS FAQ (FAQ and Links) http://wssv3faq.mindsharp.com/default.aspx
    Both also have links to extensive book lists and to (free) on-line chapters
    Tuesday, January 18, 2011 6:55 PM
  • My settings look like this:

     

    Internal URL Zone Public URL for Zone

    http://<server>:<port>  Default http://<server>:<port>

    http://sharepoint Default http://sharepoint

     

    Does that tell you anything? And yes, there are zero issues from any Windows users. Mac users are the only ones that have any trouble whatsoever with this. Thanks.

    Wednesday, January 19, 2011 1:58 PM
  • I just noticed that my formatting of the AAM settings screen didn't carry over to my post. If anyone has trouble picking out what the settings are, let me know, and I'll post a screenshot instead.
    • Marked as answer by Leoyi Sun Tuesday, February 8, 2011 6:55 AM
    Thursday, January 20, 2011 7:18 PM