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blue screen error RRS feed

  • Question

  •   BCCode: fe

    BCP1: 0000000000000008

    BCP2: 0000000000000006

      BCP3: 0000000000000005

      BCP4: FFFFFA80060D1B20

      OS Version: 6_1_7600

      Service Pack: 0_0

      Product: 256_1

    i get this after use some time the laptop what can i do?

    Sunday, December 9, 2012 3:07 AM

Answers

  • Alex

    These were all related to USBHUB.SYS.  What devices do you have on USB?  Most often device to cause issues are a USB wifi/network.

    These old drivers need updating

    SFEP.sys                    Fri Aug  3 01:35:53 2007 (46B2BEB9)
    amdxata.sys                 Tue May 19 13:56:59 2009 (4A12F2EB)
    ArcSoftKsUFilter.sys        Mon May 25 04:27:31 2009 (4A1A5673)
    risdsne64.sys               Wed Jul  1 00:50:14 2009 (4A4AEB06)
    intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
    HECIx64.sys                 Thu Sep 17 15:54:16 2009 (4AB293E8)
    yk62x64.sys                 Mon Sep 28 04:19:31 2009 (4AC07193)
    athrx.sys                   Mon Oct  5 12:33:57 2009 (4ACA1FF5)
    SynTP.sys                   Fri Oct  9 19:51:45 2009 (4ACFCC91)
    rimssne64.sys               Fri Oct 16 06:49:46 2009 (4AD84FCA)
    iaStor.sys                  Fri Nov 20 18:09:41 2009 (4B0721B5)
    RTKVHD64.sys                Mon Nov 30 07:39:43 2009 (4B13BD0F)

    http://www.carrona.org/drivers/driver.php?id=SFEP.sys
    http://www.carrona.org/drivers/driver.php?id=amdxata.sys
    http://www.carrona.org/drivers/driver.php?id=ArcSoftKsUFilter.sys
    http://www.carrona.org/drivers/driver.php?id=risdsne64.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=yk62x64.sys
    http://www.carrona.org/drivers/driver.php?id=athrx.sys
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys
    http://www.carrona.org/drivers/driver.php?id=rimssne64.sys
    http://www.carrona.org/drivers/driver.php?id=iaStor.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys

    You should also update to SP-1

    Please run the System Update Readiness Tool (SURT)  and then update to SP-1

    32 Bit
    http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=3132

    64 Bit
    http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=20858


    Now update to SP-1

    http://windows.microsoft.com/installwindows7sp1

    Learn how to install Windows 7 Service Pack 1 (SP1) http://windows.microsoft.com/en-US/windows7/learn-how-to-install-windows-7-service-pack-1-sp1

     Additional Resources:

    http://windows.microsoft.com/en-US/windows7/uninstall-sp1
    http://windows.microsoft.com/troubleshootwindows7sp1


    MS-MVP 2010, 2011, 2012 Team ZigZag

    • Marked as answer by Cloud_TS Tuesday, December 18, 2012 1:59 AM
    Sunday, December 9, 2012 2:39 PM

All replies

  •  We do need the actual DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.
    You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.
    If you are overclocking stop.  (chances are if you dont know if you are, you are not)
    To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.


    The procedure:

    * Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
    * Zip up the copy.
    * Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
     *Please upload them to a file sharing service like Skydrive or"Rapidshare" and put a link to them in your reply.


    To ensure minidumps are enabled:

    * Go to Start, in the Search Box type: sysdm.cpl, press Enter.
    * Under the Advanced tab, click on the Startup and Recovery Settings... button.
    * Ensure that Automatically restart is unchecked.
    * Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
    * Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
    * OK your way out.
    * Reboot if changes have been made.

    Please also run MSinfo32 and upload the output as well.
    To run MSinfo32 please go to start>run>MSinfo32
    Go to "file" "save" and upload the saved file with the DMPS
    (Instructions for XP, Vista, Win 7, Win 8)
    Text courtesy of Team Zigzag

    MS-MVP 2010, 2011, 2012 Team ZigZag

    Sunday, December 9, 2012 6:10 AM
  • it says boddy text cant contain link or image till can verify account so ill write them like this

    http://rapidshare.com/files/2400925944/mini%20dump.rar

    http://rapidshare.com/files/1078702620/Msinfo32.nfo


    sorry for troubles
    • Edited by Alex300z Sunday, December 9, 2012 6:50 AM
    Sunday, December 9, 2012 6:50 AM
  • Alex

    These were all related to USBHUB.SYS.  What devices do you have on USB?  Most often device to cause issues are a USB wifi/network.

    These old drivers need updating

    SFEP.sys                    Fri Aug  3 01:35:53 2007 (46B2BEB9)
    amdxata.sys                 Tue May 19 13:56:59 2009 (4A12F2EB)
    ArcSoftKsUFilter.sys        Mon May 25 04:27:31 2009 (4A1A5673)
    risdsne64.sys               Wed Jul  1 00:50:14 2009 (4A4AEB06)
    intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
    HECIx64.sys                 Thu Sep 17 15:54:16 2009 (4AB293E8)
    yk62x64.sys                 Mon Sep 28 04:19:31 2009 (4AC07193)
    athrx.sys                   Mon Oct  5 12:33:57 2009 (4ACA1FF5)
    SynTP.sys                   Fri Oct  9 19:51:45 2009 (4ACFCC91)
    rimssne64.sys               Fri Oct 16 06:49:46 2009 (4AD84FCA)
    iaStor.sys                  Fri Nov 20 18:09:41 2009 (4B0721B5)
    RTKVHD64.sys                Mon Nov 30 07:39:43 2009 (4B13BD0F)

    http://www.carrona.org/drivers/driver.php?id=SFEP.sys
    http://www.carrona.org/drivers/driver.php?id=amdxata.sys
    http://www.carrona.org/drivers/driver.php?id=ArcSoftKsUFilter.sys
    http://www.carrona.org/drivers/driver.php?id=risdsne64.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=yk62x64.sys
    http://www.carrona.org/drivers/driver.php?id=athrx.sys
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys
    http://www.carrona.org/drivers/driver.php?id=rimssne64.sys
    http://www.carrona.org/drivers/driver.php?id=iaStor.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys

    You should also update to SP-1

    Please run the System Update Readiness Tool (SURT)  and then update to SP-1

    32 Bit
    http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=3132

    64 Bit
    http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=20858


    Now update to SP-1

    http://windows.microsoft.com/installwindows7sp1

    Learn how to install Windows 7 Service Pack 1 (SP1) http://windows.microsoft.com/en-US/windows7/learn-how-to-install-windows-7-service-pack-1-sp1

     Additional Resources:

    http://windows.microsoft.com/en-US/windows7/uninstall-sp1
    http://windows.microsoft.com/troubleshootwindows7sp1


    MS-MVP 2010, 2011, 2012 Team ZigZag

    • Marked as answer by Cloud_TS Tuesday, December 18, 2012 1:59 AM
    Sunday, December 9, 2012 2:39 PM