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Increase Logon Timeout RRS feed

  • Question

  • Is there a way to increase the timeout value for the IAG Logon screen?  We have some dial-up users that are connecting to use the Network Connector but sometimes they are timing out before they can get to a logon prompt.
    Tuesday, October 27, 2009 7:03 PM

Answers

  • Hi Eric,
    I believe this will help you:
    http://support.microsoft.com/default.aspx/kb/955273

    Quote:
    "When you want to increase the time-out value of the login session to a longer interval, you may discover that the time-out value is not configurable in the Whale Communications IAG configuration tool. However, you can increase the time-out value of the sessionTimeout parameter in the LoginTimeout.js file. This file is located in the following directory:
    von/InternalSite/scripts
    By default, the value of the sessionTimeout parameter is 120000 milliseconds (two minutes). Therefore, you must increase the value to more than 120000 to extend the login session."

    Ben Ari
    Microsoft CSS IAG Support
    Sammamish, WA
    • Marked as answer by Erez Benari Tuesday, October 27, 2009 9:11 PM
    Tuesday, October 27, 2009 9:11 PM