virus RRS feed

  • Question

  • "Security Tool" has shut down my computer, and they want $79 to unlock it.  They say they have found 41 infections and list them, while my Avast on-line scanner did not find any infection.  I can access the internet which is why I can send this letter, but nothing else on my desktop.  Help.  Is there a patch or something I can download to fix this?
    Friday, February 19, 2010 10:09 PM

All replies

  • Boot your computer into safe mode (tap F8) while booting up.  Select Safemode w/networking.  Go to www.malwarebytes.org, download the free software and install.  Run a scan, it should find it.  You can try to go to malwarebytes.org and try to install it before you reboot to safemode, but usually it will not let you install the software.

    Sunday, February 21, 2010 8:49 PM