Downloaded word documents and enable edit not working with forms authentication on IE11 RRS feed

  • Question

  • I have a site with generates word documents for authenticated users.

    A user user clicks on a link and downloads a word document using IE11. The document displays correctly, but is read only. When the user clicks on "Enable Edit", the browser trys to download the file again, but doesn't pass the session cookie back to the server. This causes the server to redirect the request to the login page and so the content of the word document is removed and is replaced with the login page.

    There is no issue with other browsers.

    Any suggests as to how to work round this issue would be appreciated?


    Thursday, August 14, 2014 9:23 AM


  • Hi,

    Let's try these:

    Open Word document, click File > Options > Trust Center > Trust Center settings > Protect view > uncheck the three check boxes there.


    1. Go to Internet Options, Connections, Lan Settings and type in a fictive proxy server (e.g.
    2. Check the "Bypass proxy for local addresses"
    3. Click the Advanced button and set the exceptions to: *

    In addition, enable "Remember My Password" settings in the pop up asking for credentials for test.

    Karen Hu
    TechNet Community Support

    Friday, August 15, 2014 9:41 AM