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Difference between e-mail subscriptions and workflows RRS feed

  • Question

  • Hi, I have a question about Workflows and Subscriptions for notifications. Is there a difference between those two? Configuration seems be same for both. What is better to use for notifications? Thanks

    Thursday, February 21, 2013 9:56 AM

Answers

  • With Workflow you can take action "Apply Template" While with Subscriptions  you can not

    Subscriptions can be configured for other classes rather than predefined ones on Workflow

    Workflows can run on incident create and Update while Subscriptions can run with time base beside those

    Both are fine for notifications, I am using Subscriptions if no action required


    Mohamed Fawzi | http://fawzi.wordpress.com


    • Edited by M Fawzi Friday, March 1, 2013 12:13 PM
    • Marked as answer by MatoušMVP Monday, March 11, 2013 1:28 PM
    Friday, March 1, 2013 12:12 PM