Lync 2010 and Tandberg - DTMF issue RRS feed

  • Question

  • Hello. I have Lync 2010 and Cisco TelePresence Video Communication Server Control 7.0

    I made static route for *@video.holding.com to Cisco VCS/Tandberg.

    I make videocall to user@video.holding.com.

    To activate the navigation menu of VCS, I need to double click the "#". This operation does not always work. For example, there is a workstation where the operation can either work or not work. There is a different site where one PC always works with the second - does not always work ..

    I see logging tool and don't find troubles.

    Thursday, August 2, 2012 10:38 AM

All replies

  • Hi,

    Please verify the issue occurs on some workstations or only one workstation. Maybe the client PC OS issue causes this problem.

    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    Sunday, August 5, 2012 1:50 PM
  • Hi

    Issue occurs on several workstations, which are placed on different sites.

    Site with Tandberg/VCS is Site#1.

    Problematic workstations are registered at other Sites.

    Monday, August 6, 2012 2:11 AM