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Windows 7 x64 BSOD RRS feed

  • Question

  • Hello, I really could use some help with my issues with Windows x64. I am getting various bsod like, CLFS.SYS, APC_INDEX_MISMATCH, and others I can't think of. I installed windows not to long ago, if anyone one could help I would be very grateful! 

    System specs:

    CPU: Intel Q6600  2.4ghz

    RAM: GSKILL 1600mhz

    VIDEOCARD: Asus 4890 

    Monday, December 20, 2010 7:50 PM

Answers

  • remove it and try MSE 2.0.

    Configure your Windows to create a kernel dump [1] and upload the zipped dump (C:\Windows\memory.dmp) to your SkyDrive [2] and post a link here if the PC still crashes after switching to MSE.

    André

    [1] http://www.brighthub.com/computing/windows-platform/articles/81867.aspx
    [2] http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65


    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    • Marked as answer by Miya Yao Monday, December 27, 2010 6:08 AM
    Saturday, December 25, 2010 1:47 PM

All replies

  • A bugcheck (BSOD) is a mechanism to protect your PC from damage.

    To see the cause I have to take a look at the dumps with the Debugging Tools for Windows.

    Please start the Windows Explorer and go to the folder C:\Windows\Minidump. Next, copy the dmp files to your desktop, zip all dmp into 1 zip file and upload the zip file to your public Skydrive [1] folder and post a link here.

    André

    [1] http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65
    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Monday, December 20, 2010 9:10 PM
  • KMODE_EXCEPTION_NOT_HANDLED (1e)
    This is a very common bugcheck.  Usually the exception address pinpoints
    the driver/function that caused the problem.  Always note this address
    as well as the link date of the driver/image that contains this address.
    Arguments:
    Arg1: ffffffffc0000005, The exception code that was not handled

    Debugging Details:
    ------------------

    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - access violation

    STACK_TEXT:  
    nt!KeBugCheckEx
    nt!KiDispatchException+0x1b9
    nt!KiExceptionDispatch+0xc2
    nt!KiGeneralProtectionFault+0x10a
    nt!ExpInterlockedPopEntrySListFault16
    nt!ObpCaptureObjectName+0xc7
    nt!ObpCaptureObjectCreateInformation+0x279
    nt!ObOpenObjectByName+0xe8
    nt!CmOpenKey+0x28a
    nt!NtOpenKey+0x12


    the PC crashes while opening a Registry key.


    APC_INDEX_MISMATCH (1)
    This is a kernel internal error. The most common reason to see this
    bugcheck is when a filesystem or a driver has a mismatched number of
    calls to disable and re-enable APCs. The key data item is the
    Thread->KernelApcDisable field. A negative value indicates that a driver
    has disabled APC calls without re-enabling them.

    PROCESS_NAME:  csrss.exe

    CURRENT_IRQL:  0

    LAST_CONTROL_TRANSFER:  from fffff80002ac6ca9 to fffff80002ac7740

    STACK_TEXT: 
    nt!KeBugCheckEx
    nt!KiBugCheckDispatch+0x69
    nt!KiSystemServiceExit+0x245

    SYSTEM_SERVICE_EXCEPTION (3b)
    An exception happened while executing a system service routine.
    Arguments:
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff80002a7e905, Address of the instruction which caused the bugcheck
    Arg3: fffff8800215ba20, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.

    Debugging Details:
    ------------------


    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - access vioaltion

    nt!ExpInterlockedPopEntrySListFault16

    PAGE_FAULT_IN_NONPAGED_AREA (50) - Invalid system memory was referenced.

    STACK_TEXT: 
    nt!KeBugCheckEx
    nt! ?? ::FNODOBFM::`string'+0x40e8b
    nt!KiPageFault+0x16e
    nt!MiMapViewOfDataSection+0xe9
    nt!MiMapViewOfSection+0x20b
    nt!NtMapViewOfSection+0x2be
    nt!KiSystemServiceCopyEnd+0x13
    0x77bbffda

    IMAGE_NAME:  memory_corruption

    FAILURE_BUCKET_ID:  X64_0x50_nt!MiMapViewOfDataSection+e9

    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)


    STACK_TEXT: 
    CLFS!CClfsLogFcbPhysical::CompleteFlush+0x23
    CLFS!CClfsLogFcbPhysical::ReleaseFlushRef+0x22
    CLFS!CClfsLogFcbPhysical::FlushLog+0x7b3
    CLFS!CClfsLogFcbPhysical::FlushWorkRoutine+0x3c
    nt!IopProcessWorkItem+0x23
    nt!ExpWorkerThread+0x111
    nt!PspSystemThreadStartup+0x5a
    nt!KxStartSystemThread+0x16


    CHKIMG_EXTENSION: !chkimg -lo 50 -d !CLFS
        fffff88000d0cbef - CLFS!CClfsLogFcbPhysical::CompleteFlush+1f
        [ bc:3c ]
    1 error : !CLFS (fffff88000d0cbef)

    MODULE_NAME: memory_corruption

    FAILURE_BUCKET_ID:  X64_MEMORY_CORRUPTION_ONE_BIT

    BUCKET_ID:  X64_MEMORY_CORRUPTION_ONE_BIT


    All crashes are hardware related. YOu shoulkd run chkdsk C: /r /f to check your HDD and you should also run memtest86+ to check your RAM for errors.

    André


    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    • Proposed as answer by Miya Yao Wednesday, December 22, 2010 2:18 AM
    • Unproposed as answer by K4138 Saturday, December 25, 2010 6:29 AM
    Monday, December 20, 2010 10:48 PM
  • I have ran both, no problems found with my hard drive, or ram. Any other ideas? 
    Wednesday, December 22, 2010 10:26 PM
  • Which AntiVirus software do you use?

    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Wednesday, December 22, 2010 11:18 PM
  • I use Avast antivirus 
    Saturday, December 25, 2010 6:18 AM
  • remove it and try MSE 2.0.

    Configure your Windows to create a kernel dump [1] and upload the zipped dump (C:\Windows\memory.dmp) to your SkyDrive [2] and post a link here if the PC still crashes after switching to MSE.

    André

    [1] http://www.brighthub.com/computing/windows-platform/articles/81867.aspx
    [2] http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65


    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    • Marked as answer by Miya Yao Monday, December 27, 2010 6:08 AM
    Saturday, December 25, 2010 1:47 PM