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Incident Event Workflow Configuration - No "When an incident is Closed" Option in 'Check for Events' RRS feed

  • Question

  • When I went through the setup for the creation notification in the incident workflow I noticed that a "When incident is closed" options was there. The next time I went back into create the 'When incident is Closed' it is not there. Inbetween those to events I delted a custom management pack that wastn' being used in the system and accidently deleted the 'All Incidents' View from the Incident Management Work Item. I would like to fix both the All Incidents and when incidents are closed notification. I temp fixed the all incident with a custom view, but the icon is differnet and I can help but think that it is the reason that I'm not seeing the when incident is closed.

    Tuesday, November 9, 2010 4:03 PM