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Impossible to enable all the add ons in IE 8 (on windows XP Home edition SP3, Hebrew) RRS feed

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    Hi all,

    After trying to install an add on for online form the Israeli ministry of interior,  all  the add ons are disabled. After I try to enable them they are disabled again and  impossible to enable them. Reset of the internet explorer didn't solve the problem. Running of a utility from Microsoft for fixing this problem didn't help.

    What I cam do fore solving these problem?

    Thanks

    Amikam Liss

    Saturday, June 23, 2012 7:54 AM
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    Hi,

    Did this issue occur before?

    Please try to follow this article to troubleshoot the issue with IE8:

    http://support.microsoft.com/kb/318378

    If it doesn’t help, try to create another administrator and login to see if the same issue occurs.

    Furthermore, you can temporary remove IE8, and use IE7 for test.

    Regards,

    Leo   Huang

    Leo Huang

    TechNet Community Support

    Monday, June 25, 2012 7:52 AM
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    Moderator

All replies

  • Question
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    Hi,

    Did this issue occur before?

    Please try to follow this article to troubleshoot the issue with IE8:

    http://support.microsoft.com/kb/318378

    If it doesn’t help, try to create another administrator and login to see if the same issue occurs.

    Furthermore, you can temporary remove IE8, and use IE7 for test.

    Regards,

    Leo   Huang

    Leo Huang

    TechNet Community Support

    Monday, June 25, 2012 7:52 AM
    |
    Moderator
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    Hi Leo,

    Reset of the IE 8 didn't help.

    I did uninstall and ran IE 6 - Yes streamer toolbar was enabled but Flash player was still disabled.

    I cannot use IE 6 because Youtube do not support this old version anymore (so I can see the Yes streamer toolbar but probably I cannot use it for sharing video files from Youtube...)

    If I reinstall IE 8 again all the add ons are totally disabled.

    What else I can do? I don't have time to reinstall Windows.

    Thanks

    Amikam Liss

    Saturday, June 30, 2012 3:38 PM
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    Hi,

    The issue might be caused by incompatible add on for IE8.

    I suggest to update Flash Player to the latest version for test.

    If the issue persists, you can also try to create another administrator account and login to see if the same issue occurs.

    Regards,

    Leo   Huang

    Leo Huang

    TechNet Community Support

    Monday, July 2, 2012 6:09 AM
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    Moderator