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failed to open the application because "the application has failed to start because its side-by-side configuration is incorrect.." RRS feed

  • Question

  • i cannot open Adobe Flash Professional cs6, game application "wildtangent games", and mozilla firefox

    i received error message

    c:\Program Files (x86)\WildTangent Games\App\GameCosol-wt.exe

    the application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail

    i try to use sxstrace.exe but the command-line can't opened, and i try with the event log and use Event Log Online Help, i've try to fix with regedit.exe but still not work

    i am using Notebook hp Af115au which is running win10 home single language versi 10.0,10240 Build 10240, system type: x64-based pc

    Please assist and if you require further information, i will try to give it asap.

    Than you

    Wednesday, August 17, 2016 2:59 AM

Answers

  • Hi,

    According to your description, my understanding is that Adobe Flash Professional cs6, game application "wildtangent games", and mozilla firefox failed to be opened with errors.

    Is there any change before this problem happens? Such as update, new installation, configuration change. If so, please undo the change and check the result. 

    Besides, make sure that Windows Modules Installer service is running, or, you may try to re-start this service and check the result.

    Above are suggestions for you, as this is the forum about Windows Server 2012 Essentials, and your OS is Windows 10, if you have any more questions/concerns, I would recommend you to post on Windows 10 forum for professional support:
    https://social.technet.microsoft.com/Forums/en-us/home?forum=win10itprogeneral&filter=alltypes&sort=lastpostdesc

    Best Regards,
    Eve Wang

    Please remember to mark the replies as an answers if they help and unmark them if they provide no help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Wednesday, August 17, 2016 8:28 AM
    Moderator

All replies

  • Hi,

    According to your description, my understanding is that Adobe Flash Professional cs6, game application "wildtangent games", and mozilla firefox failed to be opened with errors.

    Is there any change before this problem happens? Such as update, new installation, configuration change. If so, please undo the change and check the result. 

    Besides, make sure that Windows Modules Installer service is running, or, you may try to re-start this service and check the result.

    Above are suggestions for you, as this is the forum about Windows Server 2012 Essentials, and your OS is Windows 10, if you have any more questions/concerns, I would recommend you to post on Windows 10 forum for professional support:
    https://social.technet.microsoft.com/Forums/en-us/home?forum=win10itprogeneral&filter=alltypes&sort=lastpostdesc

    Best Regards,
    Eve Wang

    Please remember to mark the replies as an answers if they help and unmark them if they provide no help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Wednesday, August 17, 2016 8:28 AM
    Moderator
  • I had this on a client system the other day.

    I removed all Visual C++ Runtimes earlier than 2010 (2005/2005)

    Then reinstalled the latest ones and rebooted. Problem was solved for me.


    Robert Pearman Cloud & Datacentre MVP
    @titlerequired | LinkedIn | Google+
    Facebook | Windows Server Essentials.com

    Wednesday, August 17, 2016 9:54 AM
    Moderator
  • Hi,

    I am checking to see how things are going there on this issue. Please let us know if you would like further assistance.

    You can click “Mark as answer” if the reply is helpful. It would make this reply to the top and easier to be found for other people who has the similar problem.

    Best Regards,
    Eve Wang

    Please remember to mark the replies as an answers if they help and unmark them if they provide no help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Thursday, August 25, 2016 5:38 AM
    Moderator