Application Dependency Mapping simple and practical questions RRS feed

  • Question

  • I’m in need of some help with application dependency mapping.  Below, is an initial proposal I had put forth, however feedback was this was too “textbookish” and something more simple and practical was needed.  A set of questions that an application analyst should know the answers to and would help do a basic dependency mapping.  Would you have any ideas or a bone you could throw my way?

    Application Dependency Mapping for:
    1. Server
    2. Citrix
    3. Web Services

    Content Outline:
    Software:  Operating Systems, Applications and Management Tools
    Hardware:  Servers, Network Devices, Storage Devices
    Services:  Technology Services, Support Services
    Settings:  Configurable Settings, Device Roles
    Customers:  Business Units, User Classes

    Structure Outline:
    1. Who is or are the IT Team?

    2. What is the software?
    a. All software associated with the given service including the core application itself, any supporting or dependent applications, network and control software, maintenance software, and versioning information.
    b. Operating Systems, Applications, Management Tools
    c. Example:  Windows Server 2008 SP2 x64

    3. What is the hardware?
    a. All servers, network devices, storage equipment, and desktop PCs required for a service to function, including brand, model name/number, type and configuration information.
    b. Servers, Network Devices, Storage Devices
    c. Example:  HP DL 385 G2

    4. What is the service?
    a. Other technological or operational services upon which the primary service depends.
    b. Technology Services, Support Services
    c. Example:  technology services:  Active Directory, DNS, SMTP, Network Services / operational services:   Desktop Support, Server Operations, Data Center Facility Support.

    5. What are the settings?
    a. Configurable settings needed for the service to function effectively.
    b. Server Roles, Configurable Settings
    c. Example:  Domain authenticated to gateway IP address

    6. Who are the customers?
    a. The consumers of the service and relevant information about them such as department, location, and means of contact
    b. Business Units, User Classes
    c. Example:  Accounts payable


    Monday, September 9, 2013 3:56 PM


  • Hi,

    I hope the below link helps.


    Guowen Su
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    • Proposed as answer by Soh.M Wednesday, September 11, 2013 5:24 AM
    • Marked as answer by Soh.M Thursday, October 3, 2013 3:47 AM
    Wednesday, September 11, 2013 5:24 AM