While downloading the MS updates from WSUS server , Windows updates service stopped automatically in Windows 10 version 14393.103 RRS feed

  • Question

  • Hi ,

     While downloading the MS updates from WSUS server , Windows updates service stopped automatically in Windows 10 version 14393.103 . We have already executed the below commands in client system , but could not success. Kindly clarify and help to close this issue . 

    Note :- When we downloading the MS updates from internet instead of WSUS server , Windows update service not stopped and its downloading and installing from Iinternet (Microsoft ) . 

    we not facing the same issue other Windows 10 and Windows 7 

    net stop wuauserv

    cd %windir%\SoftwareDistribution 
    rd /s/q DataStore 
    rd /s/q Download
    rd /s/q EventCache.v2
    rd /s/q PostRebootEventCache.V2
    rd /s/q SLS
    rd /s/q ReportingEvents

    reg delete HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate /v SusClientId /f
    reg delete HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate /v SusClientIdValidation /f 

    net start wuauserv

    wuauclt.exe /resetauthorization /detectnow
    wuauclt.exe /resetauthorization /detectnow
    wuauclt /resetauthorization /detectnow
    wuauclt /resetauthorization /detectnow





    Monday, October 29, 2018 5:21 AM

All replies

  • Hi Neelakandan,

    Based on the problem, I list some solution for Windows updates service stopping automatically: 
    1.Run Windows Update troubleshooter
    2.Check for malicious software
    3.Restart your Windows Update associated services
    4.Clear the SoftwareDistribution folder

    Here are the details description of the solution:

    Best regards,
    Please remember to mark the replies as answers if they help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.
    Tuesday, October 30, 2018 2:12 AM
  • Windows 10 1607 RTM has a known issue that it will lose communication with any WSUS server. The fix for this is to install a Cumulative Update (CU) past September 2016 as it was fixed in the September CU. It will then re-establish communication with the WSUS server. Unfortunately, if the system is already Windows 10 1607 RTM, you have no choice but to use a 3rd party tool like PDQ Deploy or install the CU Manually on the machine.

    It's best to install the latest CU, but you can install any one past September and then WSUS will be able to communicate again with the machine.

    All your 1607 machines have not been receiving updates if this is the case and they are still on the 1607 RTM version.

    Adam Marshall, MCSE: Security
    Microsoft MVP - Windows and Devices for IT

    Tuesday, October 30, 2018 3:30 PM