locked
Vista freezing RRS feed

  • Question

  • Our Sony laptop, VGN-NS20E, was fine for around 2 years, then it began to freeze constantly and at random. There is little software on it as it is used mainly for the Internet. Windows has been reloaded many times via the Sony software built in, but always the same problem returns. The error log in Control Panel is full of red warning errors. I have given up loading any software on to it now. Updates are taken automatically from Sony's website, so everything should be fine there, but no, it still freezes.  Rang Sony, they suggested taking it to a Sony agent. The agent had it for a week without any problems (I kept calling in to check) at all. I collected it this afternoon, got it home, switched it on, and it froze solid at the welcome screen with the hard disk light flashing in constant time.

    I despair of finding a common thread in the freezes.

    Any ideas?

    Having read the replies already posted, I have tried almost all of them to no effect whatsoever. And if Sony can't fathom out what is going on, I really have a problem.

    Monday, December 19, 2011 5:27 PM

Answers